City of Sacramento 48 reviews - Sacramento, CA

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Recruitment #14001-13



Under general supervision, the Investigator performs a variety of investigative duties involving customer complaints/concerns and administrative investigations under the purview of the Professional Standards Unit within the Fire Department; provides investigative support during litigation; gathers data; collects and maintains files; prepares reports; and administers ordinance , and Firefighter Bill of Rights (FFBOR) enforcement as directed. The primary assignment for this position will be at Fire Headquarters.

Candidates considered for appointment must pass an intensive background investigation including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history.


This journey-level exempt classification is populated with multiple incumbents. The Investigator independently performs a wide range of civil investigative work. Incumbents are expected to use sound professional judgment and skill in the performance of difficult and complex investigative assignments, which are subject to review by attorneys.


General supervision is provided by a Supervising Deputy City Attorney. Investigators do not provide supervision to any personnel. The Investigator may train other Investigators.

  • Investigates and gathers factual data pertaining to claims and litigated matters; prepares claims and litigation documents; employs a variety of media in the collection of data, including oral interviews, photographs, slides, and audio or videotapes.
  • Researches court files; obtains certified documents from federal, superior, civil, traffic court, and other law enforcement agencies; researches databases to obtain information to locate property, persons, deed, or any other piece of information required for a case; serves legal process (such as subpoenas, summons, and complaints) as directed; locates and interviews claimants and witnesses; canvasses neighborhoods; takes statements.
  • Constructs, manages, organizes, and maintains complete and accurate investigative files; prepares litigation referral reports, including research, analysis, and recommended courses of action within mandated time lines; represents the City in small claims actions.
  • Communicates verbally and in writing with claimants, adjustors, attorneys, or other individuals and agencies; interacts with relevant City and outside agencies involved in a case.
  • Administers ordinance enforcement as directed.
  • Provides exceptional customer service to those contacted in the course of work.
  • Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.


Knowledge of:
  • Methods and principles employed in the investigation of claims and litigated matters.
  • Governmental torts liability; Federal, State, and municipal codes which impact liability.
  • Rules affecting the admission of evidence.
  • Police procedures and law enforcement.
  • Investigative research, techniques, and procedures.
  • Criminal and civil procedures pertaining to investigations.
  • Interviewing and data gathering techniques.
Skill in:
  • Use of computers, computer applications, and software.
  • Witness location.
  • Witness interviews.
  • Evidence gathering and presentation.
Ability to:
  • Communicate effectively, verbally and in writing.
  • Investigate cases for settlement; clearly document investigative process.
  • Handle stressful or sensitive investigations with tact and diplomacy.
  • Prepare and analyze detailed written reports and correspondence.
  • Respond to public inquiries and maintain community relations.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.
  • Use computers and various computer applications.
  • Present cases in small claims court with minimum supervision.
  • Work independently with minimal supervision.
  • Critically analyze data.


Two years of professional level experience in the investigation of claims or other litigation support.



Completion of an Associate of Arts/Associate of Science degree (60 semester or 90 quarter units) in administration of justice or a closely related field. A Bachelor's degree is highly desirable.


Possession of a valid California Private Investigator License may substitute for one year of the required experience.

Important Note: Proof of required education such as college transcripts or degrees must be submitted to the City of Sacramento Employment Office in person, as attachment(s) to the online application, or fax to (916) 808-8567, before you will be considered for any positions . If submitting in person or via fax, please include your name and Recruitment #14001-13 on your documents.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions.


Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.


1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application at by the final filing deadline ( 5:00 pm on Friday, July 19, 2013 );
  • Employment applications must be submitted on-line; paper applications will not be accepted.
  • Employment applications that do not list current and/or past job-related experience in the "Work Experience" section will be considered incomplete and will be rejected . Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week).
  • Incomplete applications will not pass the application review; information omitted from the "Work Experience" section cannot be considered or assumed.
  • Employment applications with "see resume" in the "Work Experience" section will be considered incomplete and will be rejected; a resume will not substitute for the information required in the "Work Experience" section.
  • Proof of required education and degree equivalency can be submitted online with your application, delivered in person, or sent to the Employment Office by mail or fax to (916) 808-8567.
2. Departmental Screening Committee/Interview Process : The Human Resources Department will forward the applications of qualified candidates to the hiring department. Those determined to be the most qualified candidates will be invited to participate in a comprehensive interview process. A recommendation of the top candidate(s) resulting from this interview process will be forwarded to the Fire Chief. The Fire Chief will review the results, if necessary conduct additional interviews, and forward the recommendation to the City Manager for final action.

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