Manage active caseload of Intentional Program Violation (IPV) investigations including prohibited cash assistance purchases, SNAP trafficking and SLEB investigations.
Gather evidence from local DTA offices, employers, government agencies, etc. to substantiate allegation or to prove that client did not intentionally violate DTA programs.
Analyze data and federal reports.
Document all investigative activities in uniform case format.
Dispose of cases when no program violation is found.
Gather sufficient facts to establish overpayment calculation, if warranted.
Research state and federal regulations and maintain strong knowledge of such, to ensure program rules and regulations are followed.
Prepare fraud (IPV) cases for Administrative Disqualification Hearing.
Prosecute cases at Administrative Hearing by presenting evidence, questioning clients and arguing the Departments position.
Process program integrity data matches.
Verify data using the TALX Work Number.
Respond to information requests from any appropriate source.
Perform case tracking to enable Department to perform mandatory federal reporting required by law.
Make recommendations concerning changes in policies and procedures governing assigned unit activities.
Provide on-the-job training for new employees, if needed.
Assist on special projects as assigned by the Director of the Fraud Investigations and Data Matching Unit and Assistant Commissioner of Program Integrity.
Minimum Entrance Requirements:
Applicants must have at least (a) four years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or (b) any equivalent combination of the required experience and the substitutions below.
I. A Bachelor's or higher degree may be substituted for a maximum of two years of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Special Requirements: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.
Knowledge of the programs administered by DTA.
Experience presenting cases at administrative hearings and/or court proceedings.
Knowledge of interviewing techniques.
Ability to read, interpret, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency operations and assigned unit activities.
Ability to gather and assemble items of information in accordance with established procedures, such as, through questioning and observing individuals and by examining records and documents.
Ability to communicate effectively both orally and in writing, such as, giving written and oral instructions in a precise, understandable manner, accurately recording information provided orally; and writing concisely with a clear expression of thoughts and the development of ideas in logical sequence.
Ability to maintain accurate records on information provided either orally or in writing.
Ability to determine the applicability of client data, to draw conclusions and make appropriate recommendations.
Ability to manage multiple priorities.
Ability to assess, prioritize and organize many tasks.
Ability to exercise sound judgment, including the exercise of discretion in handling confidential information. Ability to demonstrate problem solving skills.
Ability to work under adverse working conditions.
Ability to use multiple personal computer (PC) based systems and applications.
Statewide travel is required.
Spanish speaking candidates encouraged to apply.
The Fraud Investigations Unit also known as the Administrative Disqualification Unit within the Department's Program Integrity Division generates program savings and ensures program integrity by detecting fraud, establishing overpayments and pursing administrative action against individuals who violate program rules.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
and click on "Information for Job Applicants."
This is a Civil Service position.