NOTE: Wage/hourly positions; No state benefits and work hours limited to 29 hours per week.
This is a sworn position responsible for gathering and organizing case-related data, automated records, driver's license and identity card applications and victim/witness statements to develop a case in the Records Management System (RMS) and assign to the proper district for investigating; prepares detailed, accurate and conclusive investigative reports, in keeping with agency policy, to be forwarded to appropriate agency personnel. Will provide assistance to DMV Law Enforcement, other departments within DMV, and outside law enforcement on all cases as needed.. Act as a centralized dispatch/information support services location for LE Agents to include monitor and answer calls for support via STARS radio, i.e. VCIN inquiries, dispatch agents to "HOT" calls, etc? Provide Law Enforcement support to HQ by making arrest and following/working the case to completion. Provide all other assistance as directed by supervision.
Working skill in the use of office equipment, personal computer; including Microsoft Office and sophisticated spreadsheet software/database programs. Demonstrated ability to interpret and apply policies/procedures; communicate effectively in speech and in writing; summarize, analyze, and interpret data to reach logical conclusions; make recommendations, resolve issues; work independently and deal courteously and tactfully with co-workers and the public. Have the ability to conduct critical analysis of identity issues, recognize gaps in available data, obtain needed information, arrive at logical conclusions, and take appropriate action. Develop an acceptable knowledge of the Code of Virginia. Demonstrated ability to develop and make oral presentations, communicate tactfully and effectively with a variety of individuals; apply customer service principles; present findings and recommendations in properly documented, organized, and grammatically correct narratives reports. Ability to use computer and automated file systems to perform advanced extraction, development and/or maintenance of case-related documentation, reports, evidence and record corrections. Ability to handle stressful situations and initiate appropriate administrative action.
Valid driver's license. A high school education or equivalent. Preferred level B certified in VCIN at time of hire and capable of becoming level A certified.
Certified DCJS Law Enforcement.
Must successfully complete background investigation, including criminal history records check and obtain a high level security clearance. MUST not have been convicted of a crime of domestic violence or a felony