Responsible for performing investigations related to potential losses and/or suspected criminal activity. Prepares and files reports with federal and local law enforcement agencies. Represents the Credit Union in criminal and civil court proceedings. Conducts staff training and fraud awareness for all levels of employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Researches, analyzes and investigates Credit Union losses including potential criminal activity. Investigates circumstances relating to member claims of unauthorized activity that represent a potential loss.
Prepares and thoroughly documents factual and impartial findings in a timely and professional manner. Conducts interviews with members and employees to determine facts and obtain statements.
Maintains investigative notes and prepares written investigative summary in Investigation Case Management system.
Maintains thorough understanding of current banking regulations and Credit Union policies and procedures.
Conducts proactive training of Credit Union personnel to promote loss prevention and fraud awareness and ensure compliance with regulatory requirements and Credit Union policies.
Recommends revisions to policies and procedures to facilitate loss prevention.
May travel extensively by personal vehicle.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Perform special projects and other duties as assigned.
Knowledge, Skills and Abilities:
Thorough understanding of Credit Union or Bank regulatory and compliance issues.
Excellent knowledge, application, and understanding of state and federal regulations pertaining to financial fraud reporting requirements
Excellent, sound investigative and interviewing techniques
Strong verbal and written communication skills
Excellent organizational skills and ability to prioritize multiple assignments and meet deadlines
Excellent research and follow-up skills
Excellent knowledge of word-processing, spreadsheet, and database computer programs.
Ability to perform financial fraud investigation.
Ability to work independently and occasionally under challenging priorities and situations with minimal supervision and minimal information available with all levels of management and with volunteers
Education, Training and Experience:
Potential candidates for this position must meet the following requirements:
Two-year college degree or work experience equivalent in financial investigation field.
Three years experience investigating financial fraud in a financial institution or law enforcement agency preferred.
Three to five years of Credit Union or Bank operations experience.
Experience as outlined may be substituted for education on a year-for-year basis.