Description:
Full time graduation and MBA;
PMP certified preferred
ITIL
15-20 years of experience
Operations Management
Handling Escalation emails and crisis
Must have lead and drive 3-4 projects
Focus on project opportunities and transformation initiatives
Good Communication & Presentation skills
Vendor Management
Contract management
Resource management
SLA management
P & L responsibility
Governance
Process initiatives and streamlining
Co-ordination between business unit and delivery unit
Hands On experience on MS office/MS project
Automation in service delivery
Employee retention, motivation and training
Focus on grooming people from L1 to L2, L2 to L3 within select timelines
Architecture gap assessment studies
Implementation of new technologies
Reduce business impact of outages
Cost saving initiatives
Overall Customer Satisfaction
Overall employee satisfaction
Send response to jobs@iapposite.com
or
Apply below
IDHASOFT - 11 months ago
- save job
-
block
