Japanese Speaking Bellman Part Time Aulani A Disney Resort & Spa
Walt Disney Parks & Resorts Careers - Kapolei, HI

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Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles.
  • Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
  • Care and Storage of guest property
  • Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
  • Excellent communication skills and high guest service expectations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity.

  • Basic Qualifications
  • Ability to speak Japanese Required
  • Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Bell/Valet position
  • Ability to drive manual/automatic transmission (valet position)
  • May be required to work Graveyard shifts if needed
  • Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
  • You must be at least 18 years of age to be considered for this role
  • Prolonged standing for two to three hours at a time and heavy lifting may be required

    Preferred Qualifications
  • Previous experience in a Hotel/Resort environment
  • Previous experience working in a parking facility with type service (airports, business office building, private parking structures
  • Knowledge of Hawaiian/Japanese language preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

    Additional Information
    Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

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