Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles.
Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
Care and Storage of guest property
Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
Excellent communication skills and high guest service expectations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity.
Ability to speak Japanese Required
Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Bell/Valet position
Ability to drive manual/automatic transmission (valet position)
May be required to work Graveyard shifts if needed
Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
You must be at least 18 years of age to be considered for this role
Prolonged standing for two to three hours at a time and heavy lifting may be required
Previous experience in a Hotel/Resort environment
Previous experience working in a parking facility with type service (airports, business office building, private parking structures
Knowledge of Hawaiian/Japanese language preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
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