This position spends 95% of
each day on the telephone.
Candidate will be expected to handle all types of customer
Individual will be expected to work autonomously and organize
day in order to complete daily assignments. Individual may be asked to switch from one task to
another on short notice.
Candidate must be able to demonstrate a strong math ability
including but not limited to applying discounts properly,
understanding how and when to apply accessorial charges and the basic
application of transportation rates such as rates per hundred or
rates per mile. Candidate must be able to calculate the physical
space occupied in the trailer by a shipment.
1.Provide rate quotes based on information provided by
customer via the website.
2. Provide customer assistance
regarding traffic related inquiries.
3. Correct, rate, audit, and
process freight bills.
4. Answer calls from drivers and
issue COMDATA checks
5. Expected to complete assigned tasks daily
or inform management by 2 p.m. if unable to
6. Candidate is
expected to demonstrate problem solving skills and to suggest ways to
improve current processes.
7. Candidate is
expected to consistently promote favorable public relations when
dealing with groups within or outside the
Basic computer skills
including basic understanding of MS Word and Excel. Previous transportation experience
in rating/billing or a related field. Documented customer service/sales experience. Billing
with Rating experience required. Quoting experience is a plus. Documented customer
service/sales or related experience.
Century is and will remain to be an Equal Opportunity
New Century Transportation Inc. - 2 years ago