Juvenile Court Counselor I
North Carolina Office of State Personnel - Cleveland County, NC

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Posting is an Internal posting open to only current DPS employees.

Work in this position involves providing case management services, counseling, and supervision of adjudicated or delinquent juveniles, to assure compliance with court ordered dispositions. Work involves the assessment of juvenile and family needs to develop and implement plans for treatment and complying with court orders; monitoring juvenile and family progress through home visits, residential placement, or Youth Development Center, office, and school visits, and contact with other human service agencies providing services to the family; and providing transitional and post-release supervision and support services to facilitate community re-entry and continuing treatment needs. Employees are also responsible for evaluating complaints against juveniles to determine whether to divert the complaint or to initiate court action; conducting in-depth risk and needs assessments, and family social histories to develop treatment and sanction recommendations for disposition; serving as an officer of the Court to issue and serve court orders and documents, and to apprehend and secure physical custody of juveniles. Employees participate in an on-call rotation to provide after-hours response for emergency needs of juveniles; making decisions regarding and arranging for or providing transportation of juveniles in need of secure or non-secure custody; interagency, multidisciplinary planning and team meetings; and maintain extensive court records and documentation in a statewide online juvenile database. Must have a valid Driver’s License. Must meet the hiring and training standards established by the North Carolina Criminal Justice Education and Training Standards Commission. Work will be provided to District 27, primarily Cleveland County but also in Gaston counties as needed. Work hours for this position are Monday - Friday, 8 a.m. - 5 p.m.; flexible work schedule at times.

Knowledge, Skills and Abilities / Competencies:

Knowledge of: adolescent development and behavior and the dynamics of juvenile delinquency, group norms, and family dysfunction; juvenile laws, regulations and guidelines governing the agency programs; practical application of different counseling approaches, crisis intervention, individual therapy and family therapy; and social agencies and community resources relevant to program needs. Know of computers and applications. Abilities to: analyze facts and opinions objectively and impartially in evaluating complaints against juveniles and in developing plans of supervision; make sound decisions; develop and maintain effective relationships with juveniles and their families; and communicate and consult effectively with others. Ability to maintain a professional demeanor and emotional self-control in unexpected crisis situations and stressful environments. Ability to read, comprehend and interpret local and state policies and procedures, and the governing laws. Demonstrate effective written and verbal communication skills.

Minimum Education and Experience Requirements:

Bachelor?s degree in a human services field such as Social Work, Psychology, Counseling or related human services field and two years of experience in counseling or human services preferably with the client population; or a Master?s degree in a human services field and one year of experience in counseling or human services; or an equivalent combination of education and experience.* Minimum Education and Experience Requirements for Trainee Appointment Bachelor?s degree in a human services field such as Social Work, Psychology, Counseling or related human services field; or a Master?s degree in a human services field. Applicants with a Human Services related degree, such as Criminal Justice, Sociology, Education, Religion or similar subjects must submit a copy of his/her college transcript which reflects 25 semester hours of coursework related to the human services field with a completed State Application for Employment (PD-107) for evaluation. All degrees must be received from appropriately accredited institutions. *There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission. Necessary Special Qualifications: Applicants for positions designated as Juvenile Court Counselors are subject to and must meet the hiring and training standards established by the North Carolina Criminal Justice Education and Training Standards Commission, as defined in Title 12, Chapter 9 of the NC Administrative Code, by the statutory authority of GS 17C.

Supplemental and Contact Information:

The N.C. Department of Public Safety (DPS) is an Equal Opportunity Employer and encourages qualified men and women to apply. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

- Online applications are only accepted through

- To receive credit for all of your work history and credentials, you must list the information on the State of North Carolina application. Any information omitted cannot be considered for qualifying credit.
Resumes will not be accepted in lieu of the state application.

- Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.

- During the online application process if additional documentation is required, attach the documentation at the bottom of Step 4 in the application process.

- Degrees must be received from appropriately accredited institutions.

Contact Information:

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click “Application Status.”

If there are any questions specific to this posting, please contact DPS Human Resources at (919)716-3800.