Provides direct supervision and maintains security and control of detained juvenile clients in order to prevent harm and provide for their safety. Counsels clients on an individual basis and facilitates cognitive skill groups to assist clients in developing appropriate coping skills and behavior. Implements appropriate programs for clients. Documents client behavior for use within the juvenile justice system.
This is the second in a series of four juvenile detention-related job classifications within the Courts job family. This classification provides direct supervision to clients who have been placed in the juvenile detention facility by the court system. Duties performed are of a routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.
Duties and Responsibilities:
- Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.
- Ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required.
- Ensures that the rights of juveniles are observed and that violations are reported to the appropriate person/agency.
- Facilitates cognitive skill groups and relaxation training for clients.
- Provides individual and crisis intervention counseling, as required.
- Documents clients’ behavior and enters information into department computer information system.
- Monitors security and fire alarm systems, including closed circuit monitors.
- Maintains communication with facility posts.
- Maintains communication with other staff to ensure continuity of care.
- Physically restrains aggressive clients using approved protocols, as required.
- Transports clients to other facilities, as required.
- May assist in investigating incidents involving clients.
- Performs other job-related duties as assigned.
Education and Experience:
Associate’s degree in Human Services or a directly related field AND one (1) year experience in direct client care, counseling, law enforcement, corrections or related field;
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age. Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique). Valid Texas Driver’s License.
Bilingual in English/Spanish
Three (3) available positions
Knowledge, Skills, and Abilities:
- Policies, practices, procedures and legal terminology related to court system.
- Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
- Standard practices in area of assignment.
- Psychological concepts of good behavior, social adjustment and emotional stability.
- Standard counseling techniques.
- Safety and security techniques and standards.
- Physical restraint techniques to control aggressive behavior.
- First aid techniques.
- Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
- Monitoring and responding to client behavior.
- Problem-solving and decision-making.
- Interviewing clients.
- Both verbal and written communication.
- Work efficiently both independently and as part of a team.
- Reason and make judgments and decisions.
- Work effectively and courteously under stressful circumstances.
- Deal effectively with mentally disturbed, hostile and aggressive individuals.
- Manage time well, perform multiple tasks, and organize diverse activities.
- Conduct investigations and report results clearly, accurately and impartially.
- Perform in a stressful environment while maintaining a professional manner.
- Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.
Work Environment & Other Information:
Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Hours: Shift work, flexible
Works some holidays, nights & weekends
Location: 2515 S. Congress Ave. Austin
Department: Juvenile Probation
Drug Test Required
Physical & Psychological Exam Required
Criminal, Driving, Education & Employment Background Check Required
Travis County - 9 months ago