Juvenile Probation Officer II
Travis County - Austin, TX

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Provides supervision and counseling to juvenile clients positioned at various stages within the juvenile justice system. Supervises and monitors all aspects of client's case related to conditions of probation, including visits with client's family and other significant contacts. Conducts initial and subsequent interviews with clients to assist in sentencing, explains conditions of probation, and assists clients in meeting terms of probation. Documents client behavior for use within the juvenile justice system.

Distinguishing Characteristics:
This is the third in a series of five juvenile probation-related job classifications within the Courts job family. This classification provides supervision to clients who are within various phases of the juvenile justice system. Duties performed are of more complex nature and type. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities:
  • Conducts investigations on the background of each case, which includes interviewing clients, their families and other significant contacts. Reviews documentation such as police reports, court transcripts and criminal records and makes assessments regarding the nature of the individual's environmental, employment, financial or domestic difficulties as they apply to the case. Makes recommendations for sentencing and disposition of probationer and prepares probation plans.
  • Supervises and monitors juveniles on probation through regular home, school and office visits and other needed contacts. Determines the needs of the client and family and develops supervision plans for clients.
  • Assures client's understanding of obligations with respect to conditions of the court's order and monitors compliance with the terms and conditions of probation. Addresses violations of court orders by taking appropriate action. Coordinates case management with representatives of criminal justice and social service agencies.
  • Provides individual and crisis intervention counseling, as required.
  • Assists clients with various referrals, including, but not limited to, counseling, treatment and job referrals. Verifies attendance and completion of alcohol, drug, mental health counseling and any other court ordered programs.
  • Prepares written assessments and recommendations to the court concerning alternative forms of sentencing, treatment, custody release, suspension of sentence, release into treatment facilities, out-of-custody probation supervision, and compliance and progress during probation.
  • Develops client placement plans, including completing placement applications, purchasing clothing, obtaining medical and psychological reports, and maintaining contact with clients in placement.
  • Appears and testifies in court, conducts urinalysis, requests and executes warrants, obtains consents and other required paperwork.
  • Maintains client files and records consistent with laws and policies.
  • Transports clients to other facilities, as required.
  • Performs other job-related duties as assigned.

Minimum Requirements:

Education and Experience:
Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND two (2) years experience in social services, criminal justice or related field.

Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.Certification as a Juvenile Probation Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License.

Bilingual in English/Spanish

Knowledge, Skills, and Abilities:

Knowledge of:
  • Policies, practices, procedures and legal terminology related to court system.
  • Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
  • Standard practices in area of assignment.
  • Psychological concepts of good behavior, social adjustment and emotional stability.
  • Standard counseling techniques.
  • Safety and security techniques and standards.
  • Physical restraint techniques to control aggressive behavior.
  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
Skill in:
  • Monitoring and responding to client behavior.
  • Problem-solving and decision-making.
  • Interviewing clients.
  • Both verbal and written communication.
Ability to:
  • Gather, analyze and evaluate facts to conduct investigations and report results clearly, accurately and impartially.
  • Work efficiently both independently and as part of a team.
  • Reason and make judgments and decisions.
  • Work effectively and courteously under stressful circumstances.
  • Deal effectively with mentally disturbed, hostile and aggressive individuals.
  • Manage time well, perform multiple tasks and organize diverse activities.
  • Conduct investigations and report results clearly, accurately and impartially.
  • Perform in a stressful environment while maintaining a professional manner.
  • Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information:

Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment, standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Hours: 8:00 AM to 5:00 PM Monday through Friday
Works some weekends

Location: 2515 S. Congress Ave. Austin

Department: Juvenile Probation

Drug Test Required
Physical & Psychological Exam Required
Criminal, Driving, Education & Employment Background Check Required

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