Key Account Manager, Food Service
Nestle Waters North America 420 reviews - Atlanta, GA

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We are currently seeking a Key Customer Manager, Foodservice . The Key Customer Manager, Foodservice grows our NWNA business by executing and upselling the National Account Foodservice programs at the regional level and developing, executing and penetrating regional and local FS customers and achieving our volume, share and margin objectives.

Major Responsibilities:
Customers : Manage and penetrate assigned customers at all levels and develop relationships that enable achievement of plans and objectives and represent all company functions in all interactions with customers. This will include regional chain account and national account contact points as well as store conditions. Responsibilities include effective and efficient coverage plans for all assigned customers

HYDRO : Ensure all required information (customer plans, volume, forecasting, spending and execution details) is accurately entered into HYDRO on a timely basis for direct and indirect customers. Ensure customer contact information, authorized distribution lists and contracts are attached

Trade Funds : Ensure spending programs for assigned customers comply with approved trade fund spending levels and ensure compliance with Nestlé financial standards

Selling : Prepare and deliver effective selling presentations that implement approved Customer Business Plans

Negotiating : Always strive to improve customer performance through effective negotiating skills throughout the year in all aspects of your customer’s business

Performance Tracking: Leverage management tools (KPI status, Customer List Tracking, etc) to analyze data on a variety of critical business drivers

Training and Development: Identify short and long term developmental opportunities throughout the year through the PE/PDG process. Participate in opportunities through training, relationship building and experiences to highlight strengths and focus on opportunities

Budgets: Manage budgets (P Card, T&E, PFME, NPTE)

Other responsibilities and activities as requested

Key Competencies Of Nestlé Waters Key Customer Managers


Headquarters Management – Management of customer headquarter accounts and setting up and executing programs

Customer Planning – Development of customer plans for headquarters accounts

Trade Funds – Management of trade fund and activities and budgets in HYDRO that will impact volume

Forecasting – Forecasting of volume (direct or indirect) on a monthly and annual basis in HYDRO and reconciliation of actual results versus forecast

Customer Contribution – Management of customer contribution and ability to impact contribution drivers

Product Portfolio – Management and selling of a portfolio of multiple brands / SKUs

Channel Experience – Experience selling within a specific channel with knowledge of channel dynamics


Relationship Building – Skills at building and maintaining cross-functional relationships internally and customer relationships externally

Presentation Building Skills – Development of presentation documents drawing from all available sources

Presenting Skills – Delivery of presentations in one-on-one or group situations to deliver a specific message and obtain a pre-planned result

Negotiating Skills – The ability to achieve pre-planned results in a meeting or discussion by negotiating for those results with an individual or group

Preferred Qualifications (Academic, Years Experience)

Bachelors Degree preferred

4 yrs of professional Sales experience

This is a tremendous opportunity! We offer competitive pay based on education, experience, and other qualifications. We offers comprehensive benefits including medical, prescription, dental, vision, flex, life, disability, EAP, 401(k) with match, profit sharing, tuition reimbursement, paid vacation, and more!

Nestle Waters North America is the nation’s leading bottled water company, offering consumers a variety of portable, calorie-free bottled waters, including Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain; Nestle Pure Life, a nationally distributed purified bottled water; and international brands including S. Pellegrino, Perrier and Acqua Panna. Most recently, the company has added a refreshing line of ready-to-drink iced teas including Tradewinds and Sweet Leaf.

Nestle Waters North America is committed to creating shared value for society. It does so through healthy hydration, jobs and benefits to communities where it operates, and environmental stewardship, most notably responsible water management, lightweight packaging and advancing recycling in America.

For company news and information, please visit

You can find us on Facebook under Nestle Waters North America Careers, on LinkedIn at Nestle Waters North America and

Equal Opportunity Employer


About this company
420 reviews
As the nation’s largest bottled water company, Nestlé Waters North America is behind many of the leading domestic and imported brands sold...