Key Holder Associate

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Reports to Kiosk Lead
Job Overview
• Responsible for assisting customers in a retail (Kiosk) location and driving sales of company services
• Assesses customers° needs and educates them by helping them understand the benefit of these services,
• Delivers a superior experience to customers every day
• Communicates advantages to consumers.
• Interfaces with customers, advises customers, and answers questions relating to products, services and all other issues and concerns
• Demonstrates strong understanding of company products and services
• Effectively communicates and demonstrates a high level of comfort selling company products and services. (Flyering, Marketing)
• Informs customers of products and pricing models, as well as competitive advantages
• Meets and exceeds sales goals within the guidelines established by Lead and District Manager
• Reports on the number of daily sales and other metrics as required.
• Participates in required sales programs and company initiatives
• Regular, consistent and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and is available as necessary
• Evaluates customers° potential needs and makes appropriate recommendations
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Adhere to Loss Prevention control and compliance procedures
• Other duties and responsibilities as assigned
Required Skills
• High School or Equivalent
• 1-2 years related experience in a retail or customer service environment
• Ability to handle large quantities of cash with confidence and accuracy
• Outgoing personality and able to interact with all types of customers
• Good problem solver and ability to communicate clearly and concisely

CASH FOR GIFT CARDS - 2 years ago - save job