Knowledge Management Advisor
Casey Family Programs - Seattle, WA

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Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation that provides and improves—and ultimately prevents the need for—foster care. We value a diverse and culturally competent workplace.

Job Summary:

This position will manage the development and dissemination of knowledge regarding a range of topics in support of Systems Improvement strategic consultation, public policy and child welfare jurisdictions. This position will also develop expertise that will be used in providing content expertise and/or technical assistance to support the development of strategies to improve outcomes for children, youth and families involved in the child welfare and other related systems.

Essential Responsibilities:

% of Time

· Manages and executes the process of gathering information from various sources, including finding and reviewing relevant information online, current and proposed policy, and in-person interviews/focus groups in an effort to develop products with meaningful findings to internal and external experts, jurisdiction leaders and stakeholders, legislative committees in content areas where they are requesting support.


· Manages and executes the process to synthesize known information and authors or co-authors new content in collaboration with national thought leaders to produce publishable documents geared toward informing practice and policy conversations regarding child welfare and other related issues for use by internal and external experts, the executive staff, board of trustees and shared with external partners and legislative audiences. Works with national thought leaders/audience to concretize content through development, revision and finalization of product. Deliver presentations based on the published work to various audiences.


· Uses content expertise to identify gaps in the knowledgebase and develop and implement approaches to fill those gaps through research, partnerships with internal and external groups, conferences and interviews. Uses content and writing expertise as lenses to provide peer review and revision of KM work.


· Uses project management expertise to develop and execute work plans. Directly interfaces with jurisdiction teams, recommends processes, develops plans, identifies outcomes, tracks, accomplishes and delegates tasks. Develops and uses project management strategies, including innovative use of technology.


· Uses content and relationship management expertise to provide technical assistance such as training, chairing national workgroups, presentations, facilitation, and strategic assessments to customers. Provides expert consultation directly to jurisdictions, local, state, national workgroups, and universities that help to inform practice and policy as well as the development of strategic change initiatives.


· Manages executive level initiatives and meetings that require defining the goals and the process for attaining goals. This includes delegating and managing staff and work, documenting the outcomes and delivering presentations to executive and board level audiences. Works directly with executive sponsors to outline meeting objectives and define content focus. Leads planning team to create agenda, identify and prepare. Responds to executive needs and develops relationships that enable collaborative goals and timely project completion.


· Analyzes sophisticated quantitative and qualitative data, develops findings and presents them in the context of child welfare.


· Other duties as assigned.



· Master’s degree in a field such as Social Work, Public Administration, Juvenile Justice, Education, Psychology or other human services fields with a minimum of 5-8 years of experience is required.

· A minimum of 5 years of progressive experience working in child welfare or related field is required.

· Demonstrated understanding of how local, state and federal policies and practices in child welfare and related fields intersect and the implications on outcomes across fields is required.

· Demonstrated ability to analyze child welfare data and implications. Proven expertise in writing and the provision of technical assistance and consultation are required. Skill in oral communication and reporting writing for a variety of audiences is essential.

· Knowledge and experience in relationship management, project management and facilitation. Demonstrated effective leadership and decision-making skills.

· Experience in Internet research and solid working knowledge of MS Office (Word, Excel, Outlook, PowerPoint, PageMaker, Sharepoint etc.) required. Ability to learn other pertinent software programs as required.

· This is a regular full-time position that may require travel up to 25% of the time.

· Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.

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