The KM Software Engineer is a member of the Knowledge Management team and will participate in ongoing eLearning, learning management and other departmental activities.
Work with development teams and define software and business requirements.
Apply good technical practices such as continuous integration, test automation, source code control and review.
Provide diagnostic support and bug fixing of courseware.
Work with team members and vendors to write clear, concise and comprehensive requirements.
Works with clients and vendors to troubleshoot and resolve technical issues.
Provide user support on various systems and tools.
Document and improve existing processes.
Support the development of eLearning courseware and tracking.
Install, troubleshoot, monitor, and configure eLearning courseware.
Work with multiple geographically separated teams to achieve goals and objectives.
Four-year college degree; major in computer science, information systems or life sciences a plus
Computer Science Knowledge: Strong understanding of relevant concepts, applications, and programming languages
Effective verbal, written, listening and non-verbal communication skills
Able to perform effectively in a fast paced, multi-tasking environment while maintaining a high level of service.
Strong commitment to high quality customer service.
Strong analytical problem solving and troubleshooting skills.
Ability to work both independently and as a team member.
Interest or experience in eLearning, SCORM and Learning Management Systems preferred
Knowledge of eLearning development tools such as Dreamweaver, Captivate and Lectora a plus.
Knowledge of SCORM, AICC and TinCan eLearning standards a plus
Travel expectations: 0-10%
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Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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