Koch Business Solutions (KBS), LP
is seeking a
Kronos Business Analyst
to join our growing Kronos support team.
Work directly with customers to review, analyze, and evaluate business systems and user requests.
Document requirements, define scope and objectives, and configure systems to align with overall business strategies.
Provide support for WFC, WFA and Workforce Attendance (WAT), Leave and Process Manager.
Perform root cause analysis and identify solutions to resolve.
Collaborate with KBS Kronos support team by leveraging knowledge to increase the technical knowledge of the team as a whole.
Monitor case management tools and respond in accordance to our SLA.
Rotating after-hours on- call support.
Participate in testing of configuration and system changes.
Work Experience/Skills Required:
3 - 5 years of related work experience supporting Kronos Workforce Solutions.
In Depth knowledge of Kronos configuration with the ability to handle Kronos configuration requirements (Ex: update accruals balances / policies, update attendance policies, build work rules (call-ins, shift swaps), etc.)
Experience working with Kronos to include understanding basics of processes and functionality and level of work required for configuration aspects
Able to build trust with clients
Must be detail-oriented
Must be collaborative in driving decisions
Must be able to work autonomously / Ability to work with minimal supervision in a very dynamic and timeline sensitive work environment
Advanced analytical, planning, and problem-solving skills; a structured approach to conducting business
Strong project management and communication skills
k Experience/Skills Preferred:
Experience creating solutions using Kronos workforce integration manager.
Experience developing Kronos reports using supported tools such as Microsoft RDL and Crystal Reports.
Bachelor Degree in Information Systems, Human Resources, Business administration or related field
Some rotating after-hours on- call support.
Koch Business Solutions, LP
is the centralized shared service company that provides assistance with information technology, human resources, finance and accounting, and facilities management for many global businesses of Koch Industries, Inc., one of the largest private companies in America. Koch companies, such as Georgia-Pacific and INVISTA, employ about 60,000 people with a presence in 60 countries and manufacture popular brands such as Quilted Northern® and Angel Soft® bath tissue, Brawny® paper towels, Dixie® brand tabletop products, as well as own brands including LYCRA® fiber, STAINMASTER® carpet and more. This diverse variety of businesses and their evolving demands create an inspiring work environment and incredible potential for long-term career opportunities.
To learn more about
Koch Business Solutions
visit us at:
We are an equal opportunity employer. M/F/D/V
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify. Please visit the following website for additional information:
Koch Business Solutions, LP
Koch Industries, Inc.
- 14 months ago - save job