TriHealth - Ohio

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LABORATORY PROCESS TECHNICIAN: This position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.


EXPERIENCE: 1-2 years Customer Service

SPECIALIZED KNOWLEDGE: Knowledge of laboratory terminology, specimen handling, data entry, windows software, data entry, HIS and LIS.

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"Try" is not in TriHealth's vocabulary when it comes to providing health care to the trifecta of Cincinnati, northern...