Canon Business Process Services, Inc. - Detroit, MI

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Responsibilities include but will not be limited to:
  • Perform routine maintenance on copy machines, including convenience copiers, such as adding fusers, modules, staples and replacing dry ink.
  • When a problem occurs with photocopy machine, diagnose problem and inform service contract vendor of need for service. Direct service technician while he/she is at site.
  • Log daily volumes as detailed buy contract
  • Open and/or close site
  • Assist Manager with processing of monthly reports
  • Review logs and other paperwork for accuracy and completeness
  • Monitor inventory of copy supplies and either order supplies or inform Supervisor when supplies need to be ordered.
  • When client complaints occur, work with client to resolve complaint to client’s satisfaction
  • Perform quality checks on outgoing work
  • Fill in for Supervisor in his/her absence
  • May perform some mailroom responsibilities and other duties at the direction of the Site Manager and Assistant Site Manager



The incumbent in this position should possess a High School Diploma or equivalent and over 5 years of experience working directly in a print center plus 2+ years in a mailroom or professional office environment. Also should be knowledgeable of machine operation of the low to high-volume copiers, knowledge of GBC spiral binding, velo-binding, wire binding, drill press operation, stitcher and saddle-stitcher operation, folding, cutting, and collating and ability to key-operate small to medium volume copiers

Canon Business Process Services - 18 months ago - save job