Department of the Air Force - Goose Creek, SC

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The mission of the United States Air Force is to fly, fight and win …in air, space and cyberspace.

To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

IF APPLICABLE : Military service member's "Statement of Service" will be accepted up to 120 days prior to separation date IF a terminal leave form or DD214 cannot be provided. The "Statement of Service" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the Type of Discharge and Character of Service (i.e. honorable).

WHO MAY APPLY: Click here for more information. You MUST have one or more identified eligibilities in order to be considered. **Air Force is not responsible for erroneous eligibilities you list or fail to list**

Air Force Employee (Current, Permanent, Competitive Service, Career/Career-Conditional Employee)
  • U.S. Citizenship Required
  • Travel and relocation expenses will not be paid
  • Secret Clearance Required

DUTIES: Back to top The primary purpose of this position is: To serve as lead travel assistant in directing, providing, and monitoring all commercial passenger travel services for the Naval Weapons Station and PDS. Provides military and civilian personnel information and advice regarding passenger travel entitlements, arranges for the travel of passengers, issues accountable travel documents, and performs quality assurance of the commercial travel office and Alamo contract. The Incumbent will also:
· Perform leader responsibilities: Maintains current knowledge for travel and passport/VISA requirements and answers questions of other employees on procedures, policy and directives. Obtains additional information from supervisor on behalf of others as needed. Distributes and balances the workload among personnel and provides oversight and guidance on needed correction for completed work.
· Enforce policies, procedures, and mandatory requirements pertaining to the transportation of military/civilian personnel and their dependents to world-wide destinations. Assists and acts as a technical advisor to the Traffic Management Officer (TMO) by interpreting and applying new regulations and directives governing the movement of passengers.
· Serve as Quality Assurance Evaluator (QAE) providing quality control monitoring services to ensure that the Commercial Travel Office (CTO) and ALAMO contractors are in compliance with contract terms. Provides direction to the CTO for utilization of the most cost effective routings.
· Make complete travel arrangements for Permanent Change of Station (PCS) and Temporary Duty (TDY) travelers, as well as coordinates movement of human remains. Develops itineraries, selects modes, and routes to domestic and international destinations for official government travel which is not recurrent and is at times diverse in nature.
· Review travel orders and determines entitlements for active duty military, reserve component members, DoD civilians, contractors, and dependents for worldwide travel to include remote and isolated sites. Conducts individual or classroom sessions to advise on entitlements to include transportation of dependents, reimbursable expenses, and all paperwork necessary to document travel for reimbursement or other purposes.
This is a non-bargaining unit position.
NOTE: Salary amount includes base salary and locality pay.

QUALIFICATIONS REQUIRED: Back to top *** NOTE *** Applicants must meet the basic requirements as defined in the Office of Personnel Management (OPM) "Operating Manual: Qualifications Standards Handbook for General Schedule Positions, Group Coverage Qualification Standard for Clerical and Administrative Support Positions , web-page dated 22 Mar 1999 or when applicable, DoD-developed qualification standards.


Applicants must have one year of specialized experience. To be creditable, the specialized experience must have been at the GS-06 grade level or equivalent under other pay systems in the Federal service. The experience must have equipped applicants with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Examples of creditable specialized experience include: Knowledge of an extensive body of transportation rules, procedures, or operations governing entitlements and documentation requirements for domestic or foreign travel to perform a wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to official government travel.


Federal Time-In-Grade (TIG) Requirement for General Schedule (GS) Positions: Internal applicants must have served at least 52 weeks at the GS-06 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. The purpose of TIG restrictions is to prevent excessively rapid promotions in competitive service GS positions and to protect competitive principles.


To view qualifying specialized experience click on the following link:


KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of an extensive body of transportation regulations, methods, and practices to perform a wide variety of travel assignments and resolve conflicts and problems.

2. Knowledge of travel entitlements and documentation requirements for foreign and domestic relocation travel for DoD military/civilian personnel and their dependents in accordance with the Joint Travel Regulation and Joint Federal Travel Regulation.

3. Knowledge of a variety of types of passenger travel to arrange commercial, government owned, or contracted domestic and foreign travel.

4. Knowledge of contract quality assurance procedures and enforcement; knowledge of passenger service center protocols and procedures.

5. Ability to lead others and represent the organization in a professional manner.

PART-TIME OR UNPAID EXPERIENCE : Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.


1. May be required to work other than normal duty hours and tours of duty such as rotating shifts, overtime, weekends, call back, holidays, etc.

2. May be required to carry a beeper.

3. Work may occasionally require travel away from the normal duty station on military or commercial aircraft, sometimes on short notice.

4. May be required to participate in contingency situations, real world and exercise, as directed.

Your latest resume will be used to determine your qualifications.

HOW YOU WILL BE EVALUATED: To determine if you are qualified for this position, your resume will be reviewed and compared to your responses to the assessment questionnaire. Applicants, who disqualify themselves, will not be evaluated further.

BENEFITS: Back to top Benefits of Working for the Federal Government - Click here for an overview of the benefits currently offered to Federal employees.

OTHER INFORMATION: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here .

Employed Annuitants (Reemployed Annuitants) : Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

Incentives : Recruitment and/or retention incentives may or may not be used.

Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service of more than three (3) calendar days may be required prior to appointment to the position.

90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.

DIRECT DEPOSIT : All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

HOW TO APPLY: Back to top To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, February 19, 2013

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

To fax supporting documents you are unable to upload, click here for the required cover page. This Vacancy ID is 840923. Fax your documents to 1-478-757-3144 .

If you cannot apply online:

1. Click the following link to view and print the questionnaire View Occupational Questionnaire

2. OPM Form 1203-FX must be provided to show your responses to the occupational questionnaire. The numbering sequence on the OPM Form 1203-FX will not match the Occupational Questionnaire. Section 25 of the Occupational Questionnaire restarts with number one, so when entering your responses please continue regardless of number sequence. This issue has been identified and will be resolved as soon as possible. Applicants are responsible for ensuring their responses are transferred accurately. Click here for the OPM Form 1203-FX., and
3. Fax all required documents to 1-478-757-3144 . Your OPM Form 1203-FX will be the cover page for your fax transmission.

PLEASE NOTE: It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date. You may verify your documents have been processed with your application package successfully by clicking here . Uploaded documents may take up to one hour to clear the virus scan. Faxed documents take 2-3 business days to process.

Human Resources WILL NOT modify or change any answers submitted by an applicant.

REQUIRED DOCUMENTS: The following documents are required and must be provided by the closing date of the announcement. · Online Application (Questionnaire)
· Resume - If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.

If selected, you will be required to submit the following documents to substantiate your eligibility and/or qualifications. A list of required documents for all eligibilities may be located here :
· Eligibility Documentation, SF50, DD214, Proof of Disability, Certification of Job Readiness, etc.

If you are faxing any documents, click here for the official cover sheet to print. The fax number is 478-757-3144

Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number.

Phone: (800)525-0102
TDD: (800)382-0893
Email: CALL_ONLY_DO_NOT_EMAIL_@1800.525.0102.ORG
Agency Information:
Air Force Personnel Center

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The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force...