LEAD VALET ATTENDANT
Ameristar Casino St. Charles - Saint Charles, MO

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To oversee the operation of the valet lot and all Valet Team Members, and to provide excellent guest service in accordance with established policies and procedures.

JOB REQUIREMENTS:
·
Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
· A Class C Commercial Drivers License required within 6 months of employment
· Must be able to provide shuttle service for Hotel/Casino guests
· Greet the guest with positive body manner, friendly demeanor, open hotel doors for guests
· Must maintain and follow all AAA four diamond standards for internal and external guests
· Must be able to sprint to/from vehicles
· Keep the valet area and front of hotel entrance neat and free of trash
· Maintain appropriate logbook or records during shift
· Ability to divide attention among several ongoing activities, projects or assignments
· Escort incoming guests to rooms, assist with luggage. Offer information pertaining to available services and facilities of the hotel, points of interest and entertainment attractions
· Deliver messages, packages, suitcases, and run errands as requested
· Deliver guest laundry to and from guest room
· Hand out valet tickets and perform damage inspections of all vehicles before parked
· Hang coats and tag luggage for guests
· Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
· Must be able to work flexible hours including evenings, weekends, and holidays
· Assign valet persons to park cars and hand out tickets
· Keep management informed of changing conditions, traffic patterns, and customer requests, as well as employee needs
· Make sure all valet attendants are presentable to guests

Ameristar Casinos - 16 months ago - save job - block
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