Ameristar Casino St. Charles - Saint Charles, MO

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To oversee the operation of the valet lot and all Valet Team Members, and to provide excellent guest service in accordance with established policies and procedures.

Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
· A Class C Commercial Drivers License required within 6 months of employment
· Must be able to provide shuttle service for Hotel/Casino guests
· Greet the guest with positive body manner, friendly demeanor, open hotel doors for guests
· Must maintain and follow all AAA four diamond standards for internal and external guests
· Must be able to sprint to/from vehicles
· Keep the valet area and front of hotel entrance neat and free of trash
· Maintain appropriate logbook or records during shift
· Ability to divide attention among several ongoing activities, projects or assignments
· Escort incoming guests to rooms, assist with luggage. Offer information pertaining to available services and facilities of the hotel, points of interest and entertainment attractions
· Deliver messages, packages, suitcases, and run errands as requested
· Deliver guest laundry to and from guest room
· Hand out valet tickets and perform damage inspections of all vehicles before parked
· Hang coats and tag luggage for guests
· Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
· Must be able to work flexible hours including evenings, weekends, and holidays
· Assign valet persons to park cars and hand out tickets
· Keep management informed of changing conditions, traffic patterns, and customer requests, as well as employee needs
· Make sure all valet attendants are presentable to guests

Ameristar Casinos - 23 months ago - save job - copy to clipboard
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