This position reports directly to the Manager of Library Systems Technical Support for the Florida Virtual Campus ( FLVC ). This position is a member of the Library System Technical Support workgroup and is located in the Gainesville office.
The position supports the libraries of the public university system of Florida by providing SQL based reports and reporting tools to aid in database maintenance, fiscal accountability, collection analysis and collection usage, as well as developing a Data Warehouse of Integrated Library System ( ILS ) data. Using expertise and knowledge of the underlying ILS data structure, the incumbent analyzes user needs and identifies, develops and implements solutions.
Designs and creates user run, multi-function, web-based reports for use by all constituent libraries. Works closely with state university staff and committees to achieve the desired outcomes. Focuses on dynamic communication with all interested parties. Creates ad hoc library management reports for specific individual needs. Works with requestors to explain options and clarify expectations.
Leads in the development of the Data Warehouse by setting priorities for creation of new tables based on reporting experience and need, designing tables to maximize reporting efficiencies and testing for data integrity. Requests modification to existing tables based on reporting needs or system changes to the source database. Works with the Oracle DBA to achieve these objectives.
The specialist is responsible for the successful resolution of problems and completion of projects in their area. Maintains continuity of service, from initial interactions with the user, through collaborative work with other FLVC staff such as Aleph specialists, Oracle DBA and programmers, to the successful outcome.
Develop and deliver training program to meet a broad range of audience needs: Including ad hoc and formal presentations, website documentation, webinars, one-on-one training, and site visits.
Success in this position requires an advanced ability to use all tools available such as individual knowledge, commercial tools, good interpersonal skills, dedication to service, creativity, persistence and flexibility in learning new technical skills.
Master’s degree in an appropriate area of specialization; or a bachelor’s degree an appropriate area of specialization and two years of appropriate experience.