RESPONSIBILITIES: Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution, accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. Escalates calls to the RCC Management Team as needed. May perform advanced loss prevention activities (ie skip tracing, field chasing, account settlement) or administrative work which supports the ...
ComputerJobs.com - 2 years ago
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