Lab Technician
Dental One Partners & Affiliates 35 reviews - Charlotte, NC

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Reports To: Lab Supervisor, Doctor/Managing Doctor, SDD, SRPM

Direct Reports: None

Purpose: Provide a quality-oriented and visually attractive product that meets or exceeds doctor and patient expectations and desires in a timely manner.

Key Result Areas:
1. Provide a quality product in a timely manner

Ensure product meets specifications (thickness, carvings, polishings, etc.)

Provide a clean product with no acrylic spurs or bubbles

Meet patient''s expectations for aesthetics and function

Complete repairs during patient visit or within 24 hours

2. Effectively communicate with patients, doctor and staff

Read and understand prescriptions as to specifications and ask questions if clarification is needed

Communicate appropriate turnaround dates to doctor and staff and meet guarantees

Perform efficient procedures to maintain doctor''s schedule

Effectively answer patient and doctor questions and address any concerns

Thoroughly educate patients about oral hygiene and product care

Effectively handle, direct and/or resolve patient complaints

3. Ensure lab operates in an efficient and organized manner

Manage work flow in an effective and efficient manner

Monitor all incoming cases for required impressions and specifications

Ensure quality assurance of all outgoing cases

Adhere to all OSHA guidelines

Sterilize and seal all products according to OSHA guidelines

Monitor level of lab supplies

Maintain cleanliness and orderliness of lab area

Be aware of and follow associate schedule by arriving on time for all scheduled shifts

Lab Technician Levels

Lab Technician I:
Little or no experience

Ability to learn and perform the following:
  • Read prescriptions and examine models and impressions to determine type of product to be made
  • Pour accurate models with no bubbles
  • Build and shape models based upon observations and specifications
  • Rebuild linings to duplicate original thickness, contour and color
  • Invest and process clean cases in a timely manner
  • Polish cases without burning acrylic or teeth
Lab Technician II:
Two or more years previous lab experience

Ability to complete Lab Technician I responsibilities in addition to:
  • Wax and finish quality cases, relines and repairs in a timely manner
  • Bend wire to construct wire frames for partials and repairs
  • Select and mount replacement teeth to match color and shape of natural or adjacent teeth
  • Ensure materials are properly labeled under OSHA guidelines
Selection Criteria

Previous lab experience preferred

Strong eye-hand coordination

Ability to handle multiple tasks

Ability to work in a stressful, fast-paced environment

Strong organizational skills

High degree of manual dexterity

Able to produce detailed and precise work

Ability to interact and communicate with doctors, patients and other team members

Required Skills

Required Experience

About this company
35 reviews
DentalOne Partners is one of the nation’s largest and most progressive dental service management organizations, supporting more than...