Lab Technician
Juniper Networks 90 reviews - Sunnyvale, CA

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Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world’s largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision – Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.


Wherever you are in the world, whether it’s downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking – where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work—their life’s work. At Juniper we believe this is more than a job - it’s an opportunity to help change the world...

Lab Technician :

Provide day to day management, organization and support for the CS lab facilities. Manage third party suppliers and contracts where necessary; plan future requirements, equipment ordering, forecast and financial planning.

The candidate must be methodical, systematic, self motivating and be willing to learn new tools and techniques in a highly dynamic and fast paced environment. He or she must also be a strong team player, and deal well with prioritizing tasks under short time constraint and possess strong written and verbal communication skills.

Based in Sunnyvale, travel to other offices may be required. Willingness to be on-call during some weekends and carry out certain system maintenance/installations outside of general business hours may sometimes be required.


Typical job responsibilities will include:
  • Ensure lab assets and processes are Managed and documented
  • Ensure lab is kept in a professional state
  • Ensure lab equipment is maintained in operational condition, including licensing warranty & maintenance contracts
  • Manage the lab infrastructure including lab access, dial-in/out facilities, firewalls etc.
  • Process RMA for faulty hardware
  • Perform maintenance on lab tools (access to databases, backups, customizations)
  • Advise on new tools (analyzers) and help implement
  • Monitor lab environment, cooling, power etc.
  • Provide network topologies information for lab configurations.
  • Maintain project plans and progress.
  • Managing relationships with other groups and corporate departments
  • Plan future lab growth requirements
  • Run lab meetings with the teams involved to workout best practice working with the lab infrastructure
  • Take responsibility to make sure the lab resources are well shared hence services Juniper business and keeps cost under control
  • Make sure Firewall requirement a inline with corporate network of Juniper network hence maintain good relationships with Juniper IT departments
  • Workout best practices on backup lab systems and lab service in line with IT departments. Where not possible setup lab backup systems

Physical Requirements:

Prolonged sitting or standing at desk or work area, frequent moving of materials weighing less than 20 pounds. Occasional travel to other CS lab facilities is required.

Job Skills:
  • Proven management of complex environments and projects in fast paced environment.
  • Strong technical skills across a wide range of IP areas, including Juniper Network products.
  • Strong written and verbal communication skills at all levels.
  • Strong decision making.
  • Good appreciation of end-user requirements.
  • Methodical and orderly, with attention to detail required in managing complex changes.
  • Strong organizational skills. Ability to priorities and handle multiple concurrent tasks. Ability to carry all tasks to completion in a thorough and timely manner. Ability to effectively delegate work where appropriate.
  • Ability to build effective working relationships with hardware and software vendors.
  • Ability to work effectively under pressure. Must function effectively and cheerfully under deadline pressures.
BS degree in Computer Science, Computer Engineering or equivalent.

We offer very market competitive benefits i.e. Base, Bonus, 401k, ESPP, Medical, Dental, Vision, Life, FSA, PTO, 12 Paid Holidays, EAP, Credit Union, Child/Elderly Care, Tuition Reimbursement, and Green commute incentives.

Juniper Networks is an Equal Opportunity/Affirmative Action Employer.

Juniper Networks is enrolled in E-Verify® and will be participating in E-Verify in addition to our Form I-9 process.

Juniper Networks is enrolled in E-Verify® and will be participating in E-Verify in addition to our Form I-9 process.

About this company
90 reviews
Juniper Networks has blossomed in a landscape dominated by  Cisco. The company designs and sells network infrastructure equipment used to...