Lawson Program Manager
CSpring - Indianapolis, IN

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C|Spring hires quality-driven, experienced professionals who understand what it means to deliver value. We empower, train, and reward our staff to attract and retain the very best consultants for our clients. We are very interested in professionals that have a proven track record of success and are interested in being part of a fast growing and winning team. We are excited to add valued team members to our growing company.

We are currently looking to add a Program Manager to our growing team.

Program Manager

The Program Manager-Business Systems is responsible for a portfolio of enterprise business systems. The Program Manager works at a senior leadership level striving to improve overall efficiency and effectiveness of the services provided by the Business Systems team. To be successful this is accomplished through forming strategic relationships, understanding the customer business requirements, balancing those needs and expectations against the existing or planned capabilities of Information Services in general and Business Systems in particular. Incumbent will identify and maintain ownership of significant Business System related issues, leading the mitigation and resolution of those impacting their clients and escalate when appropriate. Responsible for and facilitates all projects within portfolio are delivered on time, within budget, and to an agreed quality level. Ensures that all components of the organization - I.S. applied PMO and ITIL methodology, are followed to meet SLA, audit and compliance standards. Responsibilities include working with executive management to ensure that assigned programs/projects/support meet the needs of the organization, patients, medical staff, management and employees. The Program Manager provides management oversight for the resources assigned to the programs/projects/support. Incumbent should be a self starter; should have strong skills in prioritization and workload management for self as well as staff; should have strong motivational skills to mentor the team-leads and staff in handling conflicting priorities, intense work load and aggressive timelines.

· Requires experience typically gained through 10 years experience in an Information Services business related area; with at least 5 of those in a healthcare setting with management of enterprise type managing business systems.

· Experience in managing Lawson and Kronos enterprise systems strongly preferred.

· Requires ability to communicate and work with Executive Management.

· Requires extensive experience with complex program/project/support management methodologies.

· Requires the ability to communicate effectively; both verbally and in writing.

· Requires facilitation skills to successfully organize and motivate an inter-disciplinary team to accomplish project and support goals in a tight timeframe.

· Requires the ability to facilitate and lead work groups.

· Requires the ability to plan and manage the utilization of resources.

· Requires ability to communicate sensitive issues with all levels of employees/management. Requires decision-making experience to handle controversial issues.

· Requires strong customer service skills.

· Requires ability to promote teamwork and build effective relationships.

· Requires ability to take initiative and meet objectives.

· Requires a high level of interpersonal; problem-solving; and analytical skills.

· Requires knowledge of the organization's departments and affiliate organizations.

· Requires an understanding of the Information Management principles; architecture and technologies adopted by the organization.

· Requires knowledge of the organization's policies and procedures.

· Requires ability to maintain confidential communication and use judgment and discretion.

· Requires a 4-year Bachelor's degree. , Master's Degree in Business Administration, Healthcare Administration o r Information Systems preferred.

CSpring - 19 months ago - save job - block
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About this company
CSpring is known by its clients for delivering high-impact solutions and seasoned professionals to implement business-critical technology...