Lead Analyst, Application Services
GE Corporate - Michigan

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GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

The Lead Analyst, Application Services will be responsible for web & application tier management activities across GE’s Web Access Management & Single Sign-On (SSO) services.

Essential Responsibilities
  • Act as the subject matter expert for GE’s web & application tier product stacks within the Single Sign-On & Federated Identity services
  • Own vendor product version upgrade & patch management, server refresh management, configuration optimization and new service deployments & inventory cataloguing
  • Identify, recommend, develop, implement and support cost-effective technology solutions
  • Plan and execute the release of IT solutions into internal and external facing systems and environments
  • Coordinate release activities with internal groups and partners
  • Facilitate solution design approvals to ensure release success & operational integrity
  • Coordinate formal transition to operations (TTO) for all released solutions
  • Act as an operational escalation point for the web access services when needed
  • Manage resources during incidents / outages impacting applications ensuring process adherence, root cause analysis and resolution within agreed to SLA’s
  • Drive standardization & simplification to reduce integration cycle time and cost
  • Assure conformance to GE IT compliance methods, standards & practices & promote their creation
  • Document adherence to standards, policies & compliance requirements
  • Assist project leaders in the analysis, requirement development, design, documentation, implementation and maintenance of new system integrations or new enhancements to existing web access processes
  • Work with other Identity & Access management support teams in cross-functional capacity on various projects & day-to-day activities
  • Stay up-to-date on trends, rapidly changing technology and best practices to facilitate knowledge sharing with peers and stakeholders

  • Qualifications/Requirements
  • Bachelor's Degree in Computer Science or other technical field (or HS/GED and a minimum 5 years of experience in a broader IT field such as application development, infrastructure management or related fields in addition to experience in Security technologies)
  • Minimum 3 years of experience with JAVA and commercial web and application servers, including, but not limited to Sun/Oracle Web Server, Apache, & JBOSS running on Solaris

  • Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Demonstrated experience with: CA Siteminder, LDAP, SAML, Sun / Oracle Directory Server, Virtual Directory Technologies, Solaris 8 & 10, Ajax, JSP, HTML, J2EE, SOAP, XML
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer
  • Builds strong customer relationships and creates processes with customer viewpoint
  • Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions
  • Anticipates obstacles and develops plans to resolve
  • Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways

  • Section 19 Job

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