Lead Business Analyst
ISO New England - Holyoke, MA

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Job Description:
This position is responsible for providing direction and leadership to high priority Market Operations assignments and projects. The person in this role will create business requirements, work with Information Technology on software specifications, plan and conduct the system testing of the software, design and develop business processes and training documentation, and coordinate overall acceptance testing for new or evolving business solutions.

• Determine control activities in accordance with SSAE 16 requirements; create and maintain processes and procedures required to properly verify settlement results in accordance with the effective Tariff and Manuals.
• Perform complex ad-hoc queries and analysis for ISO Management and other ISO personnel to support decision making processes.
• Assist in the testing of software changes and evaluating their impact on business procedures.
• Review and propose changes to internal processes and procedures based upon the Tariff, Manuals and best practice enhancements.
• Function as the Subject Matter Expert (SME) responsible for answering Market specific questions as well as being able to explain the interactions and dependencies between the Markets.
• Create and maintain Settlement training materials, and conduct training on areas of expertise.
• Perform special projects as assigned by Market Analysis and Settlements Management.

Job Requirements:
• For Lead Business Analyst: 8 - 12 years of experience in the utility industry, or related experience
• For Senior Business Analyst: 6 - 10 years of experience in the utility industry, or related experience
• 3 – 5 years of experience in the design, development, testing and implementation of business processes and software solutions.
• Knowledge of business analysis methodologies
• Strong project management and facilitation skills.
• Excellent oral, written and interpersonal skills.
• Understanding of the electric energy markets and the role of the various market products in the wholesale marketplace
• Proficiency in SQL
• Proficiency in Word and Excel

Any of the following are desired:
• Proficiency in Visual Basic for applications
• High-level understanding of power system operations
• Experience with customer service

• Bachelors Degree in Business Administration, Electrical Engineering, Accounting, or related field or equivalent degree and/or significant related experience. (6 – 10+ years)

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

We are an Affirmative Action-Equal Opportunity Employer

This position is located in Holyoke, MA.

Other Skills :

ISO New England - 18 months ago - save job - block
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Guardian of the Gris: ISO New England is the independent, not-for-profit corporation that ensures the constant availability of electricity...