Lead Business Analyst
Petco - San Antonio, TX

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Our vision at Petco is

Healthier Pets. Happier People. Better World.

We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.

From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.

Position Purpose:
This position is the central point of contact between the business owners and the departments under the controller’s responsiblity and is responsible for providing guidance and assistance with all aspects of project planning and execution on small to medium projects. Ensure proper business involvement on small to medium projects and that business requirements are clear and meet minimum standards for clarity and validation. Lead and manage small to moderately complex business initiatives including: process improvement, systems improvement and/or mergers & acquisitions Establish and document key metrics to ensure on-time delivery, conformance to requirements and scope, quality metrics are attained, and budget is met. Develop key work processes to achieve performance and maintain appropriate project governance. Identify elements of risk within projects and raise awareness with senior leadership through executive briefings.

Essential Job Functions:
The incumbent must be able to perform all of the following duties and responsibilities


ith or without a reasonable accommodation.

Support the Project Management community and work to ensure company’s goals and objectives are met

Ensure transparency into project progress, funding, partnerships, prioritization, risks and resource availability via successful communication with senior leadership, stakeholders and project teams

Provide verbal and written communications regarding project status, risks, issues, and makes recommendations for remediation or change

Act as a consultant with senior leadership on project feasibility and approach

Implement policies and system controls to ensure the successful management and reporting of all corporate initiatives in the Program

Assist with the development and execution of a service portfolio targeted at project management resources across Business Partners

Work with business departments to provide support and coordination to ensure adoption of new systems and business processes in the environment

Manage the reengineering of moderately complex business processes to improve internal efficiency, drive innovation and sustainability or accelerate corporate growth. Work in partnership with cross-functional teams to identify operational and technology projects that support business initiatives and future business models. Identify opportunities to improve workflow and provide systematic access to accurate, real-time and consistent information

Analyze current processes by mapping, flowcharting and creating visual aids in order to evaluate against current procedures or best practices. Perform Business Environment Analysis

Be a “business expert”, knowledgeable of current and future trends in the business, industry and information technology and systems, and be able to identify process improvement opportunities and create innovative and efficient solutions to business problems for the departments in the controller’s responsibilities

Supervisory Responsibility:

Work Environment:
Most tasks are performed while seated indoors at a personal computer. Day and overnight domestic travel is required periodically throughout the year to attend conferences and meet with key stakeholders.


Education and Experience:
Bachelor’s Degree in business administration, accounting, finance, computer science, information systems or related field is required. At least 7 years in technical and/or business management including three years progressively responsible experience in a full time project management role with project portfolio tracking and project metrics or five years managing small to moderate projects as an accountability within a larger business role. An equivalent combination of education and relevant experience can be substituted for a degree. PMI (PMP or CAPM) or equivalent industry recognized certification preferred.

The following abilities are also required:
Strong knowledge of enterprise PMO (ideally will have been part of building one in an organization)

Strong knowledge and experience in project methodology with proven experience in project leadership roles with well developed experience executing small to moderate size and complexity projects

Advanced knowledge and ability to utilize business process/reengineering/change management methodologies

Demonstrated well-developed strategic thinking and a customer service orientation

Strong experience in successfully managing a variety of significant cross-functional projects in parallel

Well-developed ability to quickly understand enterprise and business segment objectives

Well-developed ability to build trust and strong relationships with customers (business partners)

Well-developed ability to effectively communicate with all levels of the organization including senior management, usually through oral and written presentations. Expert knowledge of MS Project and Office applications

Previous retail experience preferred

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Petco… where the healthy pets go Petco is a leading pet specialty retailer that provides the products, services and advice that...