The Lead Case Manager will be responsible for developing, assessing, and monitoring all facility caseloads as well supervising Case Managers. All duties will be performed based on administrative training and direct supervision of the Program Director or designee. The Lead Case Manager will maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends and be on-call.
- Participate in client intake and assessment interviews; * Maintain client files and develop goal-oriented service plans; * Provide supervision and maintain appropriate documentation; * Establish helping relationships with client and families; * Facilitate and participate in individual and group counseling; * Ensure that proper documentation and statistical reports are prepared and submitted in a timely basis to funding source and corporate office. * Provide crisis intervention for client and families; * Assign caseloads to case managers within 24 hours of client arrival to the program. * Ensure that case management services are provided to clients during traditional and non-traditional hours. * Comply with both the agency, program, and federal policies and procedures manuals; and * Comply with all Licensing Standards as well as funding source guidelines.
Bachelor's degree required in Social Work, Psychology, Human Services, or Counseling with (3) years experience working with troubled adolescents or in the youth services field and (2) years supervisory experience; Work experience may include part-time, volunteer or internship experience. Minimum requirements may be substituted with a master's degree in the above specified fields. Bilingual in Spanish required. Should be able to perform conflict resolution or crisis intervention and have excellent communication skills. Conduct individual and group counseling, seek advocacy for client, and embrace cultural diversity awareness.
Southwest Key Programs - 18 months ago