Lead Generation Representatives
Ritchie Bros. Auctioneers - Lincoln, NE

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Ritchie Bros. has an immediate opening for a full-time Lead Generation Representative for our Lead Generation Group at our US head office in Lincoln, Nebraska . In this role you'll promote Ritchie Bros. by providing follow-up care to customers through outbound warm calling, and by identifying potential leads for further business.

This is a great opportunity for people with a strong desire for learning, self-improvement and career advancements with a sales-based organization.

What we offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there are many opportunities to advance your career – we’ve proven this throughout our 50+ years in business. And, we’ll help you achieve your own career goals. Here’s how:
  • Base salary + paid overtime.
  • Affordable comprehensive medical and dental benefits.
  • 401K and Employee share purchase plan both with company match .
  • Ongoing training, professional development and tuition reimbursement.

The Opportunity:
Are you a confident, outgoing person who is committed to amazing customer service? Do you thrive in a fast-paced work setting? In this role you'll:
  • Make outbound phone calls to bidders after our auctions.
  • Customize call scripts to understand customers' needs.
  • Maximize potential sales opportunities with each customer.
  • Capture accurate data about our customers, and notify our sales team about referrals and leads.
  • Forward customer concerns to appropriate departments or individuals.
  • Continuously grow your knowledge of our services.
  • Meet assigned quotas.

Additional Job Description
Here's what you'll bring:
  • A high school diploma or GED is a must-have.
  • Ideally, you have 1 or 2 years of experience in telesales, or have worked in a call center setting.
  • Ability to travel internationally for training.
  • Excellent verbal and written communication skills in English are required.
  • A friendly, professional phone manner.
  • You're fearless about speaking to people you don't know.
  • A natural curiosity, and you listen well to others.
  • Strong computer skills and experience with MS Excel and Word, plus good attention to detail.
  • Able to meet goals under pressure in a fast-moving work setting.
  • You can make your point without coming across as aggressive.
  • A quick thinker, and you make good decisions.
  • You like to work hard, but still have fun on the job.

Office/Auction Site Location

Lincoln, Nebraska

Employment Type
Permanent Full Time

About this company
5 reviews
Ritchie Bros. Auctioneers began as a family business in Kelowna, Canada. Three brothers -- Dave, Ken and John -- conducted their first...