Lead Project Manager
Broadview Networks - King of Prussia, PA

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Broadview Networks ranks 28th on the Information Week 500 list of top technology innovators and is the 65th largest privately held company in New York. We lead the industry in helping companies leverage various technologies, including our patented cloud-based platforms, to ensure business continuity.

Broadview Networks is a network-based communications and cloud services provider serving business customers nationwide. It provides the total solution for business communications, including local and long distance voice communications, premises-based and patented hosted VoIP systems, data services encompassing VPN- and MPLS-enabled applications, traditional telephone hardware, high-speed Internet services, a full suite of managed services, and a range of professional services. Broadview customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.

Broadview ranks in the top 10 providers of business VoIP services, with over 100,000 business people relying on our OfficeSuite phone system every day. We consistently win awards for our innovative services, including recently being named Small and Medium Sized Business Service of the Year by an independent panel of judges from top-tier news outlets including ABC, Businessweek, Computerworld, eWeek, Financial Times, Forbes, FOX News, Network World, PC Magazine, and USA Today. Plus, we back up every customer and every service with award-winning customer service and support that is available 24X7X365.

Unlike other providers, OfficeSuite and our cloud computing services are incredibly easy to use for both employees and administrators. We provide full enterprise-grade services and unique features to companies nationwide. Our cloud services are incredibly flexible and can scale quickly as organizations change.

We are currently seeking a Lead Project Manager who will be responsible for the project management of complex order implementations as well as provide assistance to Project Coordinators.

Specific accountabilities include, but are not limited to :
Manage up to 75-150 orders on a daily basis

Have mentoring and training responsibilities for project coordinators in their respective PODs

Have authority to make financial based decisions impacting customers and Broadview and provide approval oversight on any project coordinators in their PODs for said decisions.

Recognize and work through more complex customer networks

Work directly with Team Managers in other Departments, as well as Service Delivery, on escalations and process/procedure enhancements

Attend Corporate and Departmental trainings and have the ability to speak to those trainings in a Team environment

Strong customer service related background

Strong time management and multi-tasking skills

Leadership abilities

Ability to make decisions that impact customers/company financially

Superior knowledge and experience with department software

Ability to work well independently

Superior communication skills

Entry level but 1-2 years telecommunications project management experience preferred

Broadview Networks is an Affirmative Action / Equal Opportunity Employer M/F/H/V.

To apply for this position, e-mail your resume to jobs@broadviewnet.com

About this company
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Broadview Networks is a network-based business communications provider serving customers nationwide with local and long-distance voice and...