Lead Project Manager
Broadview Networks - King of Prussia, PA

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Broadview Networks is the communications provider who pays as much attention to our customers’ satisfaction as we do their service. At Broadview, we are passionate about being counted on by our customers for providing solid communications solutions. Our customers trust us to recommend the best mix of services for their often-complex communications needs.

We are currently seeking a Lead Project Manager who will be responsible for the project management of complex order implementations as well as provide assistance to Project Coordinators.

Specific accountabilities include, but are not limited to:
Manage up to 75-150 orders on a daily basis

Have mentoring and training responsibilities for project coordinators in their respective PODs

Have authority to make financial based decisions impacting customers and Broadview and provide approval oversight on any project coordinators in their PODs for said decisions.

Recognize and work through more complex customer networks

Work directly with Team Managers in other Departments, as well as Service Delivery, on escalations and process/procedure enhancements

Attend Corporate and Departmental trainings and have the ability to speak to those trainings in a Team environment

Requirements:
Strong customer service related background

Strong time management and multi-tasking skills

Leadership abilities

Ability to make decisions that impact customers/company financially

Superior knowledge and experience with department software

Superior knowledge of Departmental policies and procedures

Familiarity with data and voice applications

1-2 years telecommunications project management experience preferred

Broadview Networks is an Affirmative Action / Equal Opportunity Employer M/F/H/V.
To apply for this position, e-mail your resume to jobs@broadviewnet.com

Broadview Networks - 22 months ago - save job
About this company
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Broadview Networks is a network-based business communications provider serving customers nationwide with local and long-distance voice and...