Leader, Talent Management and Operations
Western Kentucky University - Bowling Green, KY

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Western Kentucky University aspires to be the University of choice for faculty and staff who are dedicated to helping advance academic excellence. True to its spirit, WKU offers an inviting, nurturing, and challenging work environment, which is responsive to the needs of a diverse and ambitious learning community. WKU’s main campus is located on a hill overlooking the city of Bowling Green (population est. 60,000), and is acclaimed as one of the most beautiful in the nation. We invite you to consider WKU as a place where your academic and professional dreams can be realized.

Purpose of Position

The Leader, Talent Management and Operations is responsible for establishing the infrastructure and business processes associated with employee recruitment, on-boarding, HR data integrity and quality control, performance management, records and documentation and exit processing. Position supervises staff employees who carry out day-to-day operational activities. Position serves as a collaborative member of the management team and reports to the Director of Human Resources.

Primary Duties and Responsibilities

The following duties are customary for this position, but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.
  • Plans, develops, organizes, and manages all operational activities associated with employee recruitment, evaluation, selection, and on-boarding to help accomplish the University’s mission of a highly talented and diversified workforce; ensures compliance with established University policies and applicable federal and state regulations
  • Reviews job descriptions and vacancy notices to determine appropriate qualifications and job requirements; coordinates advertising/recruitment activities; assists with selection processes to determine the most suitable candidates for specific jobs; maintains recruitment files according to official record retention policies; works closely with the Office of Equal Opportunity concerning affirmative action obligations and institutional diversity and underutilization goals
  • Consults with University departments/units concerning talent needs and strategies for staffing and improved organizational effectiveness
  • Remains informed and ensures compliance with institutional, state, and federal regulations affecting employment activities; develops external relationships with outside agencies and area employers for identifying sources of talent, including underrepresented groups
  • Conducts training for supervisors and hiring officials concerning recruitment, interview, and selection procedures and other HR best practices
  • Oversees processes for employment eligibility including Form I-9 completion and pre-employment criminal background checks with strict compliance with University policy and applicable regulations
  • Provides oversight of all University personnel transactions in compliance with policy and accepted practices; responsible for maintenance and security of official employee personnel records
  • Provides oversight of the University’s performance management system for non-faculty employees including objectives of maximizing engagement, job performance, and personal development
  • Provides leadership assistance with special projects and initiatives which contribute to core HR functions
  • Participates in decision-making and general leadership of the Department
  • Monitors exit interview documents and takes appropriate follow up action
  • Creates, evaluates, and modifies business processes associated with core HR operations to ensure efficiency, data integrity, and quality control
  • Provides leadership and supervision to subordinate staff members engaged in day-to-day activities associated with operations and recruitment services
Secondary Duties and Responsibilities
  • Leads special projects and assignments working toward broad objectives
  • Performs ad-hoc assignments and tasks in support of the mission and goals of the Department
  • Performs other related duties as assigned by the Director of Human Resources

Minimum Training and Experience Required
  • Bachelor’s degree in Human Resources, Business Administration, Public Administration, Psychology, or Corporate/Organizational Communication
  • Five years of human resources experience which includes specific experience with recruitment/applicant tracking software solutions and HRIS systems
  • Experience must contain at least two years in a supervisory capacity
Knowledge and Skills Considered Essential for Success
  • Thorough knowledge of the concepts and principles central to human resources management
  • Knowledge of relevant state and federal compliance regulations for areas of responsibility (i.e. EEO, AA, OFCCP, FLSA)
  • Creativity, self-direction, and initiative to determine best practice solutions
  • Sensitivity, objectivity, confidentiality, and discretion when managing sensitive information
  • Proficiency with common computer applications including Word, PowerPoint, Excel, and Microsoft Office Suite
  • Excellent written, oral, and interpersonal communication skills
Physical and Mental Abilities Required
  • Ability to sit for extended periods of time and operate computer equipment; ability to exercise sound judgment, decisiveness, and perform in a leadership capacity with impact
Additional Information:

The expected salary range is $51,000 – $58,000 annually plus an exceptional benefits package. Salary level will be determined based on candidate credentials.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

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