The Learning Manager is a key leadership position within the Learning and Development team for the Information Technology (IT) client group, which includes 1400 associates globally. The Learning Manager is a first-level manager responsible for overseeing curriculum management, vendor management, and training coordination. They oversee day to day training operations including management of the learning management system, catalog, procurement, and manage client relationships.
Primary responsibilities include:
Overseeing curriculum management by building a curriculum strategy to identify and build out program offerings
Developing, implementing, and administering IT Training programs and initiatives.
Managing vendor relationships and procurement and sourcing of training solutions and resources
Operational management of the training operations team, including defining operational processes, logistics and systems maintenance
Managing the performance and development of associates on the team Hiring Criteria
Broad experience with different development approaches and program design including technical and professional curriculum design, coaching and mentoring, performance consulting and OD interventions
Expert on associate development and instructional design principles
Experience in project management and change management principles associated with program adoption and skills transfer, program management, learning evaluation, program metrics, and communication planning
Familiarity with broad industry vendor programs and OD tools
Strong facilitation and communication skills capable of working along side senior leaders
Working knowledge of vendor management and ability to apply it to work assignments
Ability to effectively plan and manage the work of others
Working knowledge IT technology and methodology
Demonstrates intellectual curiosity and strong analytical skills
Experience in operations management
Working knowledge of SAP and Excel preferred
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