Learning Resource Center (LRC) Clerk
Position Summary: The Learning Resource Center (LRC) Clerk processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision.
Position Description: The Learning Resource Center (LRC) Clerk processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision.
Responsibilities: Support at the FRS for eight hours per day, Monday through Friday, to administer student accounts and provide guidance on the use of instructional equipment within the LRC and classrooms. The LRC clerk performs specialized services to support the training system. Training system support services for one or more training sites may include the following: performing scheduled and unscheduled preventive maintenance on the training delivery system, development system, classroom, and learning resource center hardware; maintaining the delivery system hardware; removing and replacing delivery system components; monitoring delivery system usage; troubleshooting delivery system performance issues; procuring, installing, and integrating delivery system upgrades; recommending upgrades to delivery system software applications; recommending software upgrades for production of training content changes; maintaining the learning management system and training management system; recommending software and hardware capabilities to increase training system efficiency and effectiveness; presenting training to managers, administrators, staff, instructors, and students on how to use the learning, training, or content management system; responding to emergency trouble calls for delivery system failure during scheduled classes and events occurring during normal operating hours; providing help desk support for remote students, instructors, and staff; and preparing, packaging, and installing training systems, and training system components, delivered to remote training sites. Additionally, the LRC Clerk shall have the knowledge and skills necessary to verify that all information provided is handled, marked, and delivered in accordance with the requirements applicable to the contract classification level. Additional Duties and Responsibilities as may be assigned.
- IAT level 2, Security + certification.
- Experience in Microsoft Office (Word, Excel, PowerPoint, etc.).
- Experience with Learning Management Systems/Learning Content Management Systems.
- Must be able to obtain and maintain a Secret Security Clearance
- Self-starter able to work in a fast-paced, quality-driven environment.
- Mature individual with exceptional verbal and written communication skills, highly refined planning skills, and a high level of interpersonal skills.
- Able to work independently or as part of a dynamic team with diverse cultures across multiple geographic locations.
- Superior time management and organizational skills.
Allied Technology Group provides a full range of complex, innovative engineering and information management solutions to U.S. Government clients including the Departments of Defense, State, Homeland Security and various civilian Departments and Agencies. For the past 25 years, we have exceeded corporate and client expectations by focusing on each client’s absolute satisfaction.
Allied Technology Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, or any other characteristic protected by federal, state or local law.
Allied Technology offers the following benefits to our employees:
- Health Care Benefits
- Vision Rider
- Dental Care Benefits
- Life Insurance & Accidental Death & Dismemberment coverage
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Long & Short Term Disability
- 401(k) Retirement Savings Program
- Education & Training Assistance
- Professional Association Dues
- Direct Deposit
Allied Technology Group - 20 months ago