We Bring It All Together
Smart Development. Proven Management. Great Lifestyles.
At Pennrose Management Company, we create exceptional apartment communities. With our superior knowledge and unparalleled dedication, we maximize investments while helping our residents live somewhere truly special. Simply put, we make our communities the bright spots of their neighborhoods. We offer a competitive salary and benefits package including medical, dental,vision, and 401k along with a quarterly bonus plan.
Responsible for providing administrative and leasing support for assigned property. Establishes inviting atmosphere for prospective residents and guests, and provides superlative customer service to current residents. Maintains knowledge of Company’s policies and procedures, as well as applicable housing laws and regulations.
Provides first-line customer service for prospective and current residents, as well as property guests. Maintains welcoming environment in Leasing Office
Leads tours of property, showing vacant units and marketing property amenities
Tracks and follows up with all referrals, walk-ins, and phone inquiries
Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions
Assists with developing and coordinating leasing events and resident promotional activities
Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
Processes lease applications
Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup
Collects rental deposits and rent. Delivers deposits to bank.
Utilizes maintenance software program to enter in and track work orders
High School diploma or equivalent
1 year experience in multi-family property management preferred
Experience in affordable housing preferred
Knowledge of Company’s leasing policies, Landlord-Tenant code, Fair Housing Laws, and ordinances affecting the marketing and leasing of the property
Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
Proficiency in YARDI preferred
Excellent customer service skills
Ability to perform in a busy, multi-tasking work environment
Requires ability to physically inspect property (or properties) and individual units
Requires ability to read, speak, and comprehend the English language
Requires the ability to travel (between properties, training, errands, etc.)
Valid driver’s license preferred. This requirement could change depending on the staffing and needs of the property
Pennrose Management - 17 months ago