Assistant Property Manager/Leasing Agent
Pennrose Management - Phoenixville, PA

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We Bring It All Together

Smart Development. Proven Management. Great Lifestyles.

At Pennrose Management Company, we create exceptional apartment communities. With our superior knowledge and unparalleled dedication, we maximize investments while helping our residents live somewhere truly special. Simply put, we make our communities the bright spots of their neighborhoods. We offer a competitive salary and benefits package including medical, dental,vision, and 401k along with a quarterly bonus plan.

Responsible for marketing and leasing assigned property, as well as providing resident services. Develops and implements policies and procedures to effectively manage property under the direction of the Property Manager and Regional Property Manager.

Executes marketing and advertising campaigns for apartment leasing, and assists Property Manager with coordinating leasing events such as open houses, realtor tours, and resident promotional activities

Assists with the development and implementation of resident services programming

Maintains knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing and operations

Manages property’s answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information

Notifies residents of all issues affecting their tenancy

Files court documents for eviction and attends scheduled court hearings as Landlord’s representative

Oversees security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security deposit returns

Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable

Processes all property expenditures for Property Manager’s approval

Leads tours of property, showing vacant units and marketing property amenities

Tracks and follows up with all referrals, walk-ins, and phone inquiries

Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions

Reviews and screens all applications for Property Manager’s approval

Maintains property’s filing system including tenant, applicant, accounting, and vendor and contract files

Maintains deposit and rental collections

Monitors landlord-tenant relations and mediates disputes when necessary

Responds to resident concerns and complaints. Counsels residents and provides referrals to appropriate agencies

Inspects apartments for move-in/out condition and turnover status

Assists Property Manager with conducting and documenting annual unit inspections and annual recertification of residents
Assists Property Manager with reassessing property and completing competitive marketing analysis

Required Skills

High School diploma or equivalent

Bachelor’s degree preferred

Degree in a related field preferred

2 or more years experience in multi-family property management

Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred

Knowledge of HUD programs including but not limited to HOPE 6 and Project-Based Section 8

Proficiency in Microsoft Office, including Word, Excel, and Outlook

Proficiency in Yardi preferred

Excellent customer service skills

Ability to perform in a busy, multi-tasking work environment

Requires ability to physically inspect property (or properties) and individual units

Requires ability to read, speak, and comprehend the English language

Requires the ability to travel (between properties, training, errands, etc.)

Valid driver’s license preferred. This requirement could change depending on the staffing and needs of the property

Required Experience

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