Leasing Agent
Q.T.Properties - Minneapolis, MN

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Leasing Consultant - twin cities Minneapolis - New hope- Brooklyn Center
Bilingual English - Spanish is a plus!


This position is a support position that requires travel within the areas mention above

Position Summary
The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and move-outs, and
lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve
maximum occupancy and ensure resident retention.

Essential Duties & Responsibilities

  • Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation,

and completes move-in paperwork and procedures.

  • Ensures model apartments are in touring condition.
  • Orients prospective and current residents to the property.
  • Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
  • Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
  • Follows up with all prospective residents via phone, mail or email.
  • Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.
  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all


  • Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating

move-in/out needs and schedules with maintenance team.

  • Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.
  • Completes weekly leasing reports in accurate and timely fashion.
  • Ensures all open and close procedures are completed daily.
  • Assists with ongoing resident relations throughout occupant's tenancy by ensuring occupant's requests are responded to

promptly and accurately.

  • Responsible for shopping competitive properties.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
  • Assists with processing work order requests for residents and ensures work is completed in a timely manner.
  • Supports management by providing clerical support such as answering phone calls, filing, and processing property

invoices, as needed.

  • May be asked to assist with planning and implementing resident activities in order to increase resident retention.
  • Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
  • Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable

local, state, and federal laws.

Education and/or Experience

  • High school diploma or equivalent.
  • Minimum 1 year of previous sales experience preferred; 1 year of previous residential leasing experiencing is preferred.

Skills/Specialized Knowledge

  • Ability to read, write, understand, and communicate in English.
  • Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel, or other

types of on-site accounting software.

  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
  • Excellent customer service and interpersonal skills; ability to relate to others.
  • Professional verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to perform basic mathematical and accounting functions.
  • Ability to read and comprehend reports.
  • Comprehension of federal fair housing laws and any applicable local housing provisions.
  • Ability to multi-task.
  • Ability to make quick and effective decisions.
  • Ability to analyze and resolve problems.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to close a sale.
  • Ability to set and meet goals.
  • Ability to consistently meet deadlines.
  • Ability to maintain flexibility and creativity in a variety of situations.
  • Ability to maintain confidentiality.
  • Have a car and insurance

email your resume orby fax 1-888-252-0561