Leasing Consultant
CWS Capital Partners LLC - Austin, TX

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The primary role of the leasing consultant is to promote leasing, retention, and occupancy for the community while promoting resident satisfaction. Our leasing staff is very sales and customer service driven that create a lasting influence on visitors, prospects, and residents. As a leasing consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with prospects and residents.

Responsibilities include:
  • Greeting, qualifying, showing, and closing prospective residents
  • Inviting prospects for community tour
  • Recording traffic and leasing activity
  • Verifying applications and notifying applicant of approval or denial
  • Maintaining lease expiration programs
  • Preparing move-in packages and lease paperwork
  • Walking through units to ensure they are ready
  • Moving in residents by reviewing lease and addendums
  • Promoting other income items
  • Ensuring that the grounds, showing routes, models, leasing carts, and office are to use and view
  • Assisting with outreach programs
  • Maintain monthly market survey and knowledge of competition
  • Maintaining a hospitality center for prospective residents
  • Preparing service requests and assigning staff to duties
  • Maintaining renewal program
  • Overseeing move-out of residents
  • Maintaining all office inventory
  • Ensuring curb appeal of community
  • Keeping up-to-date resident database
  • Participating in risk management program

  • High School diploma or GED
  • General knowledge of Property Management
  • Knowledge of on-site management operations or customer service is preferred
  • 1 Year of apartment leasing or customer service experience preferred
  • Strong oral and written communication skills
  • Able to adhere to set and variable work schedule, including weekends and emergencies as required
  • Able to adhere to company policies, procedures and practices
  • Able to establish and maintain effective working relationships
  • Able to professionally interact with customers, residents and guests, as needed
  • Own a valid driver’s license with good driving record and current automobile insurance
  • Able to maintain professional image Self-confidence and outgoing
  • Assertiveness and Strong customer service orientation
  • Basic Internet, Microsoft Word and Excel experience
  • Ability to perform work responsibilities at locations other than “home” property helpful
  • Able to travel within major metropolitan area; may be required to attend company functions in cities other than home cities requiring overnight stays