Leasing Supervisor
Fairfield Residential - Charlotte, NC

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Duties and Responsibilities:

  • Assist Property Manager with the supervision and monitoring of the Leasing staff (see Leasing Consultant job description).
  • Review all lease files prior to move-in.
  • Establish a vacant unit inspection system and make sure that each unit is walked to ensure a made-ready condition.
  • Conduct and supervise monthly market studies. Assist in checking the study for accuracy.
  • Assist Manager with renewal program.
  • Work with Leasing Consultants and residents in order to obtain renewals.
  • Assume responsibility of Corporate Housing Programs at assigned property in coordination with the corporate office. Follow up on all corporate leases and move-ins (see Corporate Leasing Policy and Procedures).
  • Organize and supervise social functions and activities.
  • Conduct outside marketing calls.
  • Visit locators and prepare/assign visits for Leasing Consultants.
  • Assure that lease files are in order and according to Fairfield standards.
  • Conduct weekly meeting with Leasing Consultants and set leasing/renewal goals and objectives.
  • Assist Manager with vendor, etc., in connection with corporate leasing.
  • Be responsible for leasing apartments, improving occupancy and generating traffic.
  • Assist Leasing staff with contract of residents regarding move-out notices in an effort to retain them.
  • Establish on-site training of the Leasing staff on leasing procedures and telephone techniques.
  • Delegate and assist with follow up calls on the resident services request report and make sure the report is completed weekly and prepared for weekly report distribution. Notify Manager of resident response, to ensure that service requests are being done in a timely manner.
  • Monitor traffic daily. Submit recommendations as to what advertising is working and what you feel is needed in order to generate traffic to the property.
  • Check guest cards and Call Source for follow up. Check follow up appointment book, E-mails and telephone traffic on a daily basis.
  • Any other duties or responsibilities as may be assigned by the company from time to time.
  • Required Skills Must possess excellent customer service and follow through skills.

    Required Experience Prior leasing experience required. Must enjoy working with people.

    Fairfield Residential - 10 months ago - save job - block
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