Leasing Consultant
Herman & Kittle Properties, Inc. - Oklahoma City, OK

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Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.


· Lease apartments through telephone sales and apartment tours with prospective residents.

· Follow up and establish rapport with prospective residents and current residents.

· Provide excellent customer service at all times.

· Present apartment community in a professional manner at all times.

· Coordinate move ins and move outs to provide for an enjoyable experience for all residents.

· Manage lease negotiations, assist with resident retention and manage the renewal process.

· Assist in providing and maintaining excellent curb appeal.

· Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.

· Write work order requests, follow up with residents regarding completed work orders and enter information into MRI.

· Assist manager with rent and delinquency collection.

· Assist manager in providing account information to the property supervisor and credit agencies.

· Assist manager with resident relations and enforce all community rules and regulations.

· Supervise all neighborhood committee activities.

· Provide outside marketing and establish rapport with local businesses and community agencies.

· Assist with office organization by filing and maintaining organized resident files.

· Other duties as assigned.


· High school diploma or general education degree (GED)

· No prior experience necessary

· Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.

· Math Skills - Ability to add, subtract, multiply, divide by 10s and 100s.

· Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.

· Computer Skills - Beginner experience with MS Office.