Legal Administrator
(mt) Media Temple - Culver City, CA

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Responsibilities:
Management of all inbound copyright and trademark infringement complaints; is a designated DMCA compliance officer

Management of outbound copyright and trademark infringement complaints

Management of all requests to transfer custody of account assets from one person to another

Management of select reported violations of our AUP and/or TOS

The initial and primary contact with customers concerning legal-related requests

Assist with developing and authoring of new legal policies (internal and customer-facing)

Assist with drafting new legal forms and policies

Assist with (mt) legal trainings to customer service department personnel and others

Assist General Counsel and Senior Legal Administrator with ad hoc projects

Requirements:
Excellent written and oral communication skills

Strong negotiation and mediation skills and ability to work with customers in difficult situations in the most professional and polite way possible and consistent with (mt)’s “people first” philosophy

Willingness to acquire an in-depth knowledge of the Digital Millenium Copyright Act, trademark law, and copyright law

Willingness to acquire an in-depth knowledge of (mt)’s customer support policies and the software programs used by customer support

Detailed-oriented, meticulously-organized and a perfectionist

Self-starter who is trustworthy, able to work independently, able to think on his/her feet, discrete with sensitive or confidential matters, and has good instincts

Always willing to lend a hand, work additional hours and think creatively to help (mt) Legal with time-sensitive issues or emergency situations

(mt) Media Temple - 18 months ago - save job - block
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