Lending Specialist
Community Choice CU - Farmington Hills, MI

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Summary – The Lending Specialist is responsible for reviewing funded direct and indirect loans to ensure compliance with all State and Federal regulations. This position is also responsible for preparing home equity and business loan closing documents and sending out all regulatory disclosures. Responsible for the lien placement for secured loans to ensure the Credit Union is properly protected

Essential Duties and Responsibilities – Other duties may be assigned.

Provide continuous communication with managers and front line to ensure all processes and procedures are being met to secure our lien position (consumer, home equity and business) including monthly reporting on the outstanding liens.

Process lien filings for all collateral, discharge liens on paid in full loans/mortgages and HMDA reporting to ensure compliance. Assist members with claims for their insurance products.

Prepare and track mortgage recordings, secured titles and UCC filings for the appropriate County or State to ensure our liens are in compliance. Maintain a lien filing process and vault storage for Out of State titles.

Assist team in creating and properly applying processes according to applicable policies and guidelines to ensure the department is running efficiently and effectively and to ensure compliance with all State and Federal regulations.

Continuously analyze processes and procedures and proactively identify, recommend, and implement solutions to ensure efficient and effective processes support the day to day operations.

Input consumer and business loan applications accurately and efficiently to ensure timely lending decisions are made.

Prepare and image all necessary loan documentation to ensure lending requests are timely, accurate and according to procedures/policies.

Send all insurance documentation for funded loans to appropriate parties to ensure CCCU secured loans are property insured.

Communicate with approved outside third parties to ensure compliance with flood certifications, appraisals and titles.

Assist in tracking delinquent taxes on home equity loans and provide feedback on loan reviews to assist with loss mitigation.

Process refunding premiums and/or claim payments to appropriate loan account to appropriately assist members who need assistance with insurance products (credit life, disability, debt protection, GAP, Mechanical Breakdown Coverage, etc).

Process maturity date notifications and follow up communications for loans (consumer, home equity, business) that are near maturity or have matured to offer additional loan options and/or ensure loans are closed after the draw period.

Prepare monthly reports on lending statistics including but not limited to: consumer, indirect, home equity and business loans, lending exceptions, titles, mortgages, and other related reports. Process and complete HMDA reports monthly to ensure we are in compliance

Supervisory Responsibilities –

This position has no supervisory responsibilities.

Core Competencies and Weightings –

Competency -

Weightings -

Phone, verbal & written communication skills








Performance Measurements –

1. Professional business acumen exists with internal and external contacts. Concerns are promptly and addressed. Any problems effectively resolved and/or communicated to management.

2. Required reports are completed in a timely manner within timeframes.

3. Individual and department goals are met. Initiative is taken in developing opportunities to overcome barriers to obtain goals.

4. Team is working together cohesively, effective and efficiently. Team looks for ways to improve processes and makes recommendations.

Job Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education :

Equivalent to a high school education

Experience :

One year of related experience in a customer oriented field.

Other Knowledge, Skills, & Abilities

Thorough knowledge of the financial industry

General knowledge of the Credit Union’s product and services

Understanding of State and Federal regulations (including but not limited to: Reg Z (Truth in Lending), Reg. B (Equal Credit Opportunity), and other lending regulations.

Demonstrated excellent verbal, written and phone communication skills

Demonstrated analytical, decision making and mathematical skills

Personal computer skills including ability to use Word and calculator. Excel preferred.

Mental Demands:

This position requires the team member to make decisions in a timely and efficient manner, and anticipate all of the potential ramifications of the decisions made.

The team member must be able to develop, recommend, and implement financial policies and procedures and be able to analyze the work flow of the Credit Union on a continuous basis and make changes to improve efficiency and reduce costs.

The team member must be able to read and interpret documents or instruments, understand / follow complex written and oral instructions, make decision and to resolve problems or unique circumstances, be able to express oneself clearly/concisely, perform mathematical functions, and handle multiple, concurrent tasks.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

General Statement -

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

Community Choice Credit Union is an Equal Opportunity/Affirmative Action Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability. In addition, all qualified applicants will receive consideration for employment without regard to their protected veteran status.