Level 1 Service Technician
Cummins Bridgeway - Grand Rapids, MI

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Maintain, repair, and troubleshoot all makes of non-vehicle engines (diesel, gasoline, gaseous), AC/DC generators, electrical/electronic controls, automatic transfer switches, paralleling switchgear, generator networks, and related components of the generator system (batteries, battery charger, fuel system, cooling systems, etc.)

Responsibilities:
  • Field installation, repair and maintenance of Industrial (6kw and above) Power Generation Systems.
  • Maintain truck stock inventory.
  • Timely completion of all work order related paperwork.
  • Communicate with supervisor and/or customer in a professional manner.
  • Provide quotations for follow-up repairs.
  • Schedule and organize repairs, procure necessary parts and materials.
  • Assist other Technicians in troubleshooting.
  • Maintain good customer relations.
  • Research for repair parts and procedures dealing with other manufacturer’s equipment.
  • Consult manufacturer on undocumented repair issues and new product issues/problems.
  • Provide training/orientation to customers regarding power systems.
  • Perform preventive maintenance service.
Education/Experience:
  • High school diploma or equivalent.
  • Two year or four year college or trade school diploma (Diesel Engines, Electrical, Mechanic and/or Power Generation.
  • 3-5 years apprentice/journeyman program.
  • Experience in Power Generation Field Service.
Qualifications:
  • Working knowledge of electricity and power generation.
  • Logic and troubleshooting skills.
  • Reading and interpretation of blue prints, schematics, and power-line diagrams.
  • Familiar with and working knowledge of low and medium voltage systems.
  • Working knowledge of AC & DC motors.
  • Knowledge of National Electric Code and OSHA regulations.
  • Thoroughly familiar with Electrical Safety Standards.
  • CDL with clean driving record, per company policy.
  • Transfer switchgear knowledge.
  • Natural gas and diesel engine mechanical background.
  • Understanding of resistance load banks and related testing.
Skills and Abilities:
  • Excellent written and verbal communication skills.
  • Able to function effectively, and efficiently, without constant supervision.
  • Proficient with computer skills: Microsoft Windows, Adobe, mapping software (including GPS).
  • Absolute commitment to Awesome Customer Service.
  • Able to effectively manage time and activities.
  • Proficient use of multimeter, ammeter, megometer, refractometer.
  • Troubleshooting skills.
  • Neat physical appearance.
  • Towing, backup up of various size trailers.

Cummins Bridgeway - 11 months ago - save job - block
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