Excellent verbal and written communication skills (using English); proficiency in computer troubleshooting methodologies; thorough knowledge of company operations; good analytical skills and technical aptitude; familiarity with web-based technologies and a Windows environment. As the first tier of client support for technical issues, the Support Analyst Level A processes in-bound support requests and documents and troubleshoots those issues, with the goal of on-call resolution. These support ...
Dice - 3 years ago
- save job
-
block
