Library Services Technician III
Prince William County Government - Woodbridge, VA

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The Prince William Public Library System is currently seeking a part-time Library Services Technician III for the Dale City Neighborhood Library located in Woodbridge, VA.

Responsibilities for the position include: sharing library circulation desk and reader advisory responsibilities with staff and volunteers, assisting in training and supervising volunteers and subordinates, serving the public in locating library materials and other resources as needed, answering questions, concerns and assisting patrons with public computers matters. This position is responsible for the building in supervisor’s absence. The schedule for this 20 hour position includes days, evenings and Saturdays. Schedule may vary depending upon the needs of the library.

Hiring salary: $18.18 to $24.21 per hour

Note: The information below is the County-wide Classification Specification for the Library Services Technician III and may include details not specifically applicable to this position.

General Definition of Work, Typical tasks, Knowledge, Skills and Abilities:

Performs difficult technical and responsible paraprofessional work in support of public library services. This work involves assisting in the implementation, coordination and delivery of public library services support, and providing related front-line customer service to library customers, patrons and/or vendors.
Work is performed under general supervision of a Librarian or Library Section Supervisor. Work direction and/or supervision are exercised over subordinates and/or volunteers.

The Library Services Technician III functions as a team leader or a shift supervisor, assists in the implementation, coordination and delivery of public library services support, and provides related front-line customer service to library customers, patrons and/or vendors.

Assists library patrons with locating and borrowing library materials;
Interprets and explains library services, policies and procedures; directs patron questions to the proper person or reference source;
Operates, opens and closes the circulation or information desk, issuing library cards, maintaining patron records, reconciling register receipts, collecting fines and fees, trouble-shooting equipment, assisting patrons in use of computers and equipment;
Maintains the quality and appearance of the library collection, replacing labels, repairing broken covers and cases, weeding/sorting damaged items;
Provides notary public services;
Processes inter-library and inter-branch loans received from other branches;
Opens/closes the facility; makes determination to close facility in weather and situational emergencies;
Places work order requests for facility/equipment maintenance;
Develops/executes special projects, story-teller programs, summer programs, craft programs and library displays;
Assists Library Section Supervisor in managing the day-to-day operations of a neighborhood library;
Schedules staff and manages work;
Conducts performance evaluations or assists in performance evaluations by providing primary feedback/input;
Supervises staff, including volunteers, on assigned shift, duty assignment or project;
Manages the neighborhood library and its facilities in the absence of the Library Section Supervisor;
Prepares incident/injury reports;
Processes computer generated reports; compiles statistics for use in comparison reports; prepares various collection inventory reports;
Trains volunteers, Library Assistants and Library Technicians;
Attends various library training sessions and County development training;
Orders and regulates supply inventories.
Catalogs materials: assigning local call numbers, editing online MARC bibliographic records, modifying holdings, etc;
Creates and inputs original cataloguing on OCLC, under the supervision of a Librarian;
Resolves problems involving staff, patrons and vendors;
Provides reference services on the information desk: answering questions; explaining library policies, programming and other services; compiling bibliographies and assisting patrons in locating materials;
Promotes library programs by conducting group visits for school children and scout troops; performs outreach at a variety of public facilities;
Assists in developing curriculum for programs; plans and presents special programs;
Maintains monthly book displays and bulletin boards;
Compiles and evaluates monthly statistics;
Manages e-mail accounts and distribution lists; compiles mailing lists;
Orders specialized materials; initiates interlibrary loan requests;
Performs collection management, including data entry and holdings records;
Supervises reference filing; coordinates annual state and federal income tax form services.

Thorough knowledge of standard library content, function and operations; thorough knowledge of library automation system; thorough knowledge of library practices, policies and procedures; thorough knowledge of library principles, methods and practices; thorough knowledge of standard bibliographic tools and reference sources; thorough knowledge of resources available to public through other library systems; thorough knowledge of policies and procedures of library, interlibrary loan and reference interviewing/searching; thorough knowledge of the theory and objectives of a public library system; thorough knowledge of library cataloging rules and guidelines and standard technical services practices and methods; ability to function as a primary or team leader; ability to effectively utilize indexes and other references sources to locate information and/or materials requested by public; ability to plan, schedule, present and evaluate library programs; ability to interpret policies and procedures to public and staff; ability to communicate effectively orally, in presentations, and in writing; ability to establish and maintain effective working relationships with public and staff.

Education and Experience:

Any combination of education and experience equivalent to an Associates degree in liberal arts, business administration or a field closely related to area of assignment; and 2-3 years library-related support and customer service experience; and 1-2 years of which is equivalent to the type of work and responsibilities at the Library Services Technician I or Technician II levels.

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