License Management Coordinator
Imagine Learning 4 reviews - Provo, UT

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The License Management Coordinator is responsible for managing customer licenses; primarily through processing purchase orders and responding to other customer requests.

Essential functions include:

  • Processing purchase orders, and credit memos.
  • Invoicing customers and providing information to Accounts Receivable to facilitate collections.
  • Determining the appropriate start/end dates for software licenses purchased by customers and recording precise data into License Management systems.
  • Responding to inquiries from both internal and external customers about the status of purchased licenses.
  • Accurately entering detailed data into License Management systems.
  • Qualifications

    • High school diploma required; college degree preferred
    Required Experience
    • Three to five years of work experience in an office setting
    • Experience working with and reconciling large data sets
    • Track record of working well with internal and external customers
    • Detail oriented: extremely organized and meticulous; comfortable with minutia
    • Strong problem solving capability: ability to ferret out information from internal databases and the Internet and to make judgment calls based on data
    • Ability to multi-task: must be able to manage constant interruptions and be able to re-prioritize throughout the day
    • Proficiency with Microsoft Office applications with extensive Excel skills (experience and/or coursework)
    • Exceptional communication skills: interface with customers in internal departments (finance, sales, service) and, occasionally, external customers
    • Proactive, self-motivated, dependable
    • Ability to work quickly to accomplish a steady work load

    About this company
    4 reviews
    Imagine Learning is your language and literacy solution, providing award-winning educational software to hundreds of thousands of students...