A Talisker Mountain Destination
At Canyons Resort, proud winner of the 2011 & 2012 Utah's Best Places to Work award , you’re not just an employee, you’re a Guide. As such a Guide, you have the opportunity to create extraordinary experiences for our guests and as a company, we can say without a doubt that we value our Guides above all else.
We’ve added lifts, new amenities and ski terrain – encompassing one of the largest mountain resort developments in North America. The one thing we haven’t changed is our respect for each other and our authenticity. We are known for our friendliness because we genuinely like creating extraordinary experiences for our guests.
If you're ready to be part of something big and believe you can make a difference for our guests, we might be the right fit for you.
This is the job for you, if…
You are passionate about creating extraordinary experiences.
You enjoy working outside in an on-mountain weather environment.
You look forward to the sunrise more than the sunset.
You enjoy working with a fun and enthusiastic team on a daily basis.
If you answered YES to all of the above, please keep reading!
JOB TITLE: LIFT OPERATOR
DEPARTMENT: LIFT OPERATIONS
STATUS: FULL TIME SEASONAL
To make our Guests feel welcomed, valued and confident while utilizing our lift system.
To respect and protect the welfare of your fellow Guides
To ensure the efficiency of your lift and that you and your lift stations are visually compliant.
Maintains a safe work area, i.e. ramp heights, tools stored, mazes set up, low tip areas shoveled, etc…
Abides by operating procedures, i.e. opening procedures, downloading procedures, last chair protocol, etc
Pleasantly greets, makes eye contact, listens to and responds appropriately to every guest’s needs and or questions, in person, outside of the lift building.
Actively and efficiently performs maze control.
Adapts to changing business levels.
Follows and performs all departmental policies and procedures, i.e. punctuality, attendance, dress and grooming standards, etc…
Work is performed in an efficient, accurate and organized manner.
Displays respect for fellow Guides at all times.
Monitor the operations of the lift continually, and notify appropriate personnel of any problems or unusual conditions.
Completes all required paperwork legibly and in a timely manner.
Willingly performs expected amount of snow work, i.e., ramp work, maze work, low tip work, etc…
Responsible for accurate record keeping pertaining to all operational log sheets.
Adheres to all ski/ride policies, i.e., personal jackets, Responsibility Code, designated trails, etc…
Returns from breaks on time and when expected.
Check tickets if necessary; ensure that riders have valid ticket; refuse entry to snow riders without valid ticket, and refer to appropriate personnel for assistance.
Willingly performs other tasks as assigned.
Direction is received from the director of lifts, manager, supervisor, lift leads and other senior staff members.
Lift/push twenty pounds regularly and up to 50 pounds occasionally
Shovel snow, chip ice for periods of time throughout the work day
Climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry
Drive on-snow and road vehicles (if trained to do so)
Run snow blowers (once trained to do so)
Ski or Ride at an intermediate level (if not you will be assigned to lifts that do not require you to ski or ride to get to work.)
Outdoors in various weather conditions, that can be very inclement.
Temperatures ranging from negative 0 Fahrenheit and up. Average temperature is usually high twenties to low thirties Fahrenheit.
At high altitude
Good interpersonal skills
Strong understanding of guest service
Take PRIDE in a job well done
Contributing Team Player
Canyons issued jackets (outer jacket, soft shell) and pants
Canyons issued beanie and baseball hat
Canyons issued short sleeve shirts (black, white or exact matching long sleeve may be worn under the short sleeve shirt)
Name tag on every layer
Conservatively colored gloves/mittens in good repair
Boots that are conservatively colored, warm, with excellent traction for ice and snow
The Canyons - 23 months ago