Lighting Controls Services Manager
Applied Resource Group - Minnesota

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Job Summary
Applied Resource Group is actively seeking a Lighting Services Manager for a direct hire position for one of our Minneapolis, MN based clients. The Lighting Services Manager is a critical member of the Lighting Sales and Services team and reports to the Sr. Value Stream Manager. The ideal candidate will have extensive experience in the lighting industry with expert knowledge in lighting controls and customer sales and service. This person will be responsible for executing business strategies and process to ensure the highest levels of customer satisfaction. This person will manage the sales and services to support external lighting customers and will collaborate with internal organization leaders to explore synergies and optimize results. This person would ideally have Leed Accreditation or other industry specific certifications through the National Council on Qualifications for the Lighting Professions.

Responsibilities:
Technical Support
Applications Assistance
Standard Portfolio Quotations
Pipeline Management (Greenhouse Growth)
Post Sales Service

Customer Experience Disciplines:
Strategic Practices Describe intended customer experience
Customer Understanding Practices Feedback, observations, analysis
Design Practices Identify complex interdependencies, process and technologies to shape interactions
Measurement Practices Define, measure, analyze and adjust
Governance Practices Develop rigorous standard work and accountability processes
Culture Practices Skill set evaluation, training, communication, performance review and market connectivity

Manager of Sales Service Skill Sets:
Lighting Codes & Standards
Architectural Dimming Systems
Dynamic LED & DMX Systems
Digital Light Engines & Power Supplies
Team Building & Leadership

Education & Experience:
Electrical Engineer Preferred
Architectural or Lighting Design Considered
Relevant Field Experience Considered
LEAN Background / Process Optimization Ideal
Customer Facing Experience a Must

About Applied Resource Group
Applied Resource Group, headquartered in Atlanta, GA, is a full service IT consulting and solutions organization specializing in Application Development, Enterprise Resource Planning, and IT Infrastructure. Our solutions include IT Consulting, Outsourcing, Recruiting, and Staffing. At Applied we understand that organizations are built upon the talented individuals that comprise them and we embrace the diverse candidates that contribute to our success. Our goal is to help you achieve that success by documenting your needs to help you achieve your career goals. Contact us today to speak with one of our talented Account Executives which serve as your recruiting contact to build one-on-one relationships, offering personalized attention and career guidance. At Applied our goal is your success.

Applied Resource Group - 14 months ago - save job - block
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