Adhere to and promote all company safety practices and policies.
Marshall aircraft in/out of parking position.
Respond to all service needs of aircraft and flight crew (fuel, lavatory, oil, catering, baggage assistance, special requests, etc.).
Tow aircraft on ramp area and in/out of hangars.
Complete all required paperwork (fuel slips, etc.).
Interact and assist customers with a positive 'can-do' attitude.
Supervise line service technicians
Interview and discipline line personnel (subject to GM approval).
Verify all fuel quality control inspections have been regularly completed.
Complete reviews for line technicians
Ensure all equipment is in proper working order.
Responsible for safe operation of facility in absence of the General Manager.
Ensure all new line technicians have been properly trained and all line personnel adhere to recurrent training program.
Ensure compliance with all Federal Aviation Regulations (FAR's).
Ability to work overtime as necessary.
Creative problem-solver with the ability to multi-task.
High school diploma or equivalent.
Valid drivers license with driving record acceptable to Company policy.
At least 18 months’ experience in Line Service.
Must be courteous, tactful, and friendly as there is considerable contact with customers, employees, and company visitors.
Strong communication skills required, both verbal and written. Must have good interpersonal and verbal skills in order to interface with customers and employees.
Must have knowledge of safety practices in handling highly combustible and explosive fuels.
Must know simple arithmetic to prepare bills for fuel and service.
Hazardous endorsement (if required)
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