Linux Systems Engineer
Opal Technologies - Ashburn, VA

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– Ashburn, VA

Interfaces with multiple members of the customer teams on a technical and customer service level. The SE demonstrates an enterprise view and understanding of systems and technologies. The SE is responsible for system design, installation and maintenance of hardware products, installation and maintenance of operating systems, enterprise-wide implementation of new system management, monitoring and planning tools/processes, fundamentals of security, installing third party software, back up configuration and restoration of files, system patches, security updates and system upgrades. This includes managing service contracts, and documenting systems in accordance with company standards.

Responsibilities : Provide project leadership and develop solutions to improve the environment and enhance service reliability Provide sales support to assist in determining customer needs and projecting requirements based on customer input Responsible for designing networks and solutions to best meet customer needs as well as making an presending recommendations to improve existing infrastructures Designing networks and system solutions based on customer requests and needs Presenting customers with recommendations regarding hardware and systems software. Installing hardware and software, maintaining appropriate maintenance levels and tuning. Evaluating, recommending, installing and configuring hardware and software to meet customer requirements Installing and configuring tools for event monitoring, capacity planning, performance monitoring, etc. and making recommendations based on results Performing system software upgrades including planning / scheduling, testing, and coordination, and maintaining integrity of the operating system environment Responding to outages both during normal business hours and in an after-hours, on-call capacity Producing documentation for use in configuration, repair and troubleshooting of hardware, software and network operating systems Coordinating and interfacing with outside vendors, end users, other department team members, and service providers to resolve issues.